Wolverhampton · Compare
Penn Surgery vs Pennfields Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Penn Surgery and Pennfields Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Penn SurgeryWV3 7LX | Pennfields Medical CentreWV3 0JH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.2likely range 85.9 to 92.9119 survey answers | 82.5likely range 73.5 to 88.679 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 91.0%likely range 85.3% to 94.6%, 119 answers | 80.3%likely range 67.6% to 88.9%, 79 answers |
| Access (mean of the two below) | 88.1%likely range 83.4% to 91.1% | 87.4%likely range 82.9% to 90.6% |
| Appointments within two weeks of booking | 90.8%likely range 83.7% to 95.1%, 1,562 appointments | 93.5%likely range 89.1% to 96.2%, 2,938 appointments |
| Calls answered by the practice | 85.2%likely range 79.2% to 89.6%, 3,719 calls | 81.2%likely range 73.3% to 87.1%, 2,542 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 91.0%likely range 85.3% to 94.6%, 117 answers | 65.0%likely range 50.7% to 77.0%, 72 answers |
| Reception and admin team | 97.2%likely range 93.0% to 98.9%, 115 answers | 87.4%likely range 75.4% to 94.0%, 76 answers |
| Having a preferred professional | 43.4%likely range 35.7% to 51.5%, 118 answers | 36.1%likely range 24.4% to 49.7%, 79 answers |
| Seeing your preferred professional | 58.1%likely range 45.7% to 69.6%, 51 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.9%likely range 85.1% to 94.6%, 117 answers | 83.7%likely range 70.7% to 91.6%, 72 answers |
| Contacting the practice | 93.4%likely range 88.2% to 96.4%, 118 answers | 74.4%likely range 60.7% to 84.6%, 74 answers |
| Wait for an appointment | 85.4%likely range 78.7% to 90.3%, 113 answers | 76.0%likely range 60.4% to 86.8%, 58 answers |
| Being listened to | 97.6%likely range 93.6% to 99.1%, 117 answers | 79.2%likely range 66.0% to 88.2%, 75 answers |
| Care and concern | 96.5%likely range 92.1% to 98.5%, 118 answers | 76.1%likely range 62.5% to 85.9%, 74 answers |
| Confidence and trust | 97.6%likely range 93.6% to 99.1%, 118 answers | 88.1%likely range 75.9% to 94.6%, 72 answers |
| Involvement in decisions | 96.2%likely range 91.7% to 98.3%, 115 answers | 81.5%likely range 67.9% to 90.1%, 70 answers |
| Needs met | 95.0%likely range 90.3% to 97.5%, 119 answers | 86.3%likely range 73.7% to 93.4%, 72 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.9%likely range 75.4% to 92.4%, 64 patients | 87.1%likely range 78.8% to 92.5%, 93 patients |
| Children at 18 months | 91.3%likely range 83.0% to 95.7%, 80 patients | 84.4%likely range 75.8% to 90.3%, 96 patients |
| Children at 5 years | 80.3%likely range 70.0% to 87.7%, 76 patients | 81.9%likely range 71.5% to 89.1%, 72 patients |
| Women aged 25 to 49 | 73.1%likely range 70.5% to 75.6%, 1,146 patients | 61.8%likely range 59.2% to 64.3%, 1,390 patients |
| Women aged 50 to 64 | 82.3%likely range 79.1% to 85.0%, 643 patients | 73.6%likely range 68.7% to 78.0%, 345 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,028August 2026 | 6,715August 2026 |
| Primary care network | Wolverhampton Unity West PCN | Wolverhampton Unity West PCN |
| Phone | 01902 333408 | 01902 446688 |
| Friends and Family Test (its own feedback) | 93.7% good or very good410 answers, June 2026 | 85.5% good or very good55 answers, June 2026 |
| Appointments (one month) | 2,709 in August 2026Same day 31.8%; face to face 86.6% | 3,564 in August 2026Same day 63.7%; face to face 28.1% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.51England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.5 qualified permanent5.3 including trainees and locums1,564 patients per permanent GP | 2.6 qualified permanent4.5 including trainees and locums2,554 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.