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Pendleton Medical Centre vs Clarendon Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Pendleton Medical Centre and Clarendon Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePendleton Medical CentreM6 5FXClarendon SurgeryM6 5FX
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.7likely range 63.0 to 78.5103 survey answers79.6likely range 68.0 to 86.7101 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.8%likely range 60.6% to 82.3%, 103 answers80.5%likely range 64.0% to 90.5%, 101 answers
Access (mean of the two below)68.9%likely range 63.1% to 73.9%77.5%likely range 73.8% to 80.9%
Appointments within two weeks of booking70.2%likely range 60.6% to 78.4%, 1,504 appointments92.2%likely range 89.1% to 94.4%, 5,952 appointmentsClearly higher
Calls answered by the practice67.5%likely range 60.9% to 73.4%, 4,473 calls62.4%likely range 55.6% to 68.7%, 4,274 calls
More survey questions (not part of the grade)
Getting through on the phone61.8%likely range 49.0% to 73.1%, 98 answers67.8%likely range 50.4% to 81.3%, 98 answers
Reception and admin team84.5%likely range 73.3% to 91.6%, 100 answers87.7%likely range 72.1% to 95.2%, 98 answers
Having a preferred professional26.4%likely range 17.0% to 38.5%, 103 answers27.3%likely range 15.1% to 44.3%, 101 answers
Seeing your preferred professional33.1%likely range 16.9% to 54.5%, 36 answersNot shown: fewer than 30 answers
Knowing the next step72.1%likely range 59.6% to 82.0%, 98 answers78.2%likely range 61.2% to 89.1%, 97 answers
Contacting the practice67.7%likely range 55.2% to 78.2%, 101 answers77.7%likely range 60.7% to 88.7%, 98 answers
Wait for an appointment50.7%likely range 37.5% to 63.8%, 87 answers77.6%likely range 59.5% to 89.1%, 88 answers
Being listened to83.9%likely range 72.3% to 91.3%, 95 answers85.2%likely range 69.0% to 93.7%, 96 answers
Care and concern85.9%likely range 74.4% to 92.8%, 92 answers87.2%likely range 71.3% to 94.9%, 96 answers
Confidence and trust94.1%likely range 84.6% to 97.9%, 93 answers88.2%likely range 72.5% to 95.5%, 96 answers
Involvement in decisions88.4%likely range 77.4% to 94.4%, 93 answers83.8%likely range 66.9% to 93.0%, 92 answers
Needs met91.9%likely range 81.9% to 96.6%, 94 answers86.4%likely range 70.1% to 94.5%, 94 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.4%likely range 81.1% to 93.1%, 112 patients84.3%likely range 75.0% to 90.6%, 83 patients
Children at 18 months74.3%likely range 65.0% to 81.8%, 101 patients68.6%likely range 59.2% to 76.7%, 105 patients
Children at 5 years82.5%likely range 72.7% to 89.3%, 80 patients77.7%likely range 68.7% to 84.6%, 103 patients
Women aged 25 to 4951.5%likely range 49.4% to 53.7%, 2,121 patients55.2%likely range 53.2% to 57.1%, 2,526 patients
Women aged 50 to 6459.4%likely range 54.8% to 63.9%, 451 patients57.3%likely range 53.4% to 61.1%, 637 patients
Facts (NHS England, not part of the grade)
Registered patients9,324August 202611,268August 2026
Primary care networkSalford South East PCNSalford South East PCN
Phone01619 83041001619 830190
Friends and Family Test (its own feedback)81.4% good or very good43 answers, June 202695.7% good or very good47 answers, June 2026
Appointments (one month)3,350 in August 2026Same day 44.0%; face to face 54.9%7,733 in August 2026Same day 64.8%; face to face 22.0%
Antibiotic items per STAR-PU (one year)0.58England 0.74, April 2025 to March 20260.68England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent6.7 including trainees and locums1,865 patients per permanent GP6.5 qualified permanent7.4 including trainees and locums1,729 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences