Ribble Valley · Compare
Pendleside Medical Pract vs The Castle Medical Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Pendleside Medical Pract and The Castle Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Pendleside Medical PractBB7 2JG | The Castle Medical GroupBB7 2JG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 81.2likely range 74.3 to 86.3135 survey answers | 88.5likely range 77.5 to 92.3113 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.3%likely range 69.5% to 86.5%, 135 answers | 92.4%likely range 76.7% to 97.8%, 113 answers |
| Access (mean of the two below) | 85.6%likely range 82.0% to 88.4%Clearly higher | 79.2%likely range 76.1% to 81.8% |
| Appointments within two weeks of booking | 87.2%likely range 81.7% to 91.3%, 2,834 appointments | 84.9%likely range 79.7% to 88.9%, 3,550 appointments |
| Calls answered by the practice | 83.9%likely range 79.3% to 87.6%, 6,345 callsClearly higher | 73.5%likely range 70.0% to 76.7%, 13,759 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.5%likely range 68.3% to 86.0%, 128 answers | 64.2%likely range 45.4% to 79.5%, 109 answers |
| Reception and admin team | 88.6%likely range 80.1% to 93.8%, 134 answers | 81.2%likely range 63.5% to 91.5%, 115 answers |
| Having a preferred professional | 24.0%likely range 16.2% to 34.1%, 135 answers | 31.2%likely range 17.4% to 49.5%, 116 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 47.3%likely range 20.2% to 76.1%, 36 answers |
| Knowing the next step | 85.8%likely range 76.7% to 91.7%, 132 answers | 93.4%likely range 78.0% to 98.3%, 113 answers |
| Contacting the practice | 78.9%likely range 69.0% to 86.3%, 134 answers | 88.3%likely range 71.6% to 95.7%, 114 answers |
| Wait for an appointment | 81.4%likely range 71.3% to 88.4%, 125 answers | 72.9%likely range 54.1% to 86.0%, 109 answers |
| Being listened to | 85.4%likely range 76.4% to 91.4%, 134 answers | 98.4%likely range 85.2% to 99.9%, 112 answers |
| Care and concern | 84.8%likely range 75.7% to 91.0%, 134 answers | 94.2%likely range 79.2% to 98.6%, 114 answers |
| Confidence and trust | 92.6%likely range 84.9% to 96.5%, 133 answers | 97.7%likely range 84.0% to 99.7%, 111 answers |
| Involvement in decisions | 87.2%likely range 78.2% to 92.8%, 130 answers | 92.6%likely range 76.4% to 98.0%, 108 answers |
| Needs met | 85.4%likely range 76.4% to 91.4%, 135 answers | 98.0%likely range 84.6% to 99.8%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.2%likely range 83.6% to 95.5%, 91 patients | 96.6%likely range 91.5% to 98.7%, 116 patients |
| Children at 18 months | 93.4%likely range 86.4% to 96.9%, 91 patients | 96.3%likely range 91.6% to 98.4%, 135 patients |
| Children at 5 years | 92.1%likely range 86.1% to 95.7%, 127 patients | 95.7%likely range 90.3% to 98.1%, 116 patients |
| Women aged 25 to 49 | 71.7%likely range 69.5% to 73.8%, 1,746 patients | 79.9%likely range 78.1% to 81.5%, 2,126 patients |
| Women aged 50 to 64 | 76.4%likely range 73.9% to 78.7%, 1,203 patients | 81.2%likely range 79.1% to 83.1%, 1,478 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,773August 2026 | 15,767August 2026 |
| Primary care network | Ribblesdale PCN | Ribblesdale PCN |
| Phone | 01200 413600 | 01200 413535 |
| Friends and Family Test (its own feedback) | 96.3% good or very good463 answers, June 2026 | 93.8% good or very good416 answers, June 2026 |
| Appointments (one month) | 5,071 in August 2026Same day 48.4%; face to face 64.5% | 5,680 in August 2026Same day 32.6%; face to face 71.9% |
| Antibiotic items per STAR-PU (one year) | 0.80England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.5 qualified permanent13.4 including trainees and locums1,125 patients per permanent GP | 7.5 qualified permanent11.2 including trainees and locums2,089 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.