Wigan · Compare
Pemberton Surgery vs Newtown Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Pemberton Surgery and Newtown Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Pemberton SurgeryWN5 9QX | Newtown Medical PracticeWN5 9QX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 94.1likely range 84.0 to 95.991 survey answers | 91.0likely range 86.1 to 93.7103 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 97.3%likely range 82.9% to 99.6%, 91 answers | 92.5%likely range 85.9% to 96.2%, 103 answers |
| Access (mean of the two below) | 86.5%likely range 82.4% to 89.3% | 87.3%likely range 82.4% to 90.3% |
| Appointments within two weeks of booking | 96.5%likely range 91.0% to 98.7%, 1,591 appointments | 94.0%likely range 86.8% to 97.4%, 1,296 appointments |
| Calls answered by the practice | 76.4%likely range 70.3% to 81.6%, 4,505 calls | 80.5%likely range 74.0% to 85.6%, 3,715 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 80.3%likely range 61.2% to 91.3%, 88 answers | 84.1%likely range 75.8% to 89.9%, 101 answers |
| Reception and admin team | 90.8%likely range 73.9% to 97.2%, 90 answers | 94.2%likely range 88.0% to 97.3%, 103 answers |
| Having a preferred professional | 39.5%likely range 23.2% to 58.6%, 89 answers | 67.5%likely range 58.0% to 75.7%, 103 answers |
| Seeing your preferred professional | 65.9%likely range 36.3% to 86.7%, 37 answers | 68.3%likely range 56.9% to 77.9%, 72 answers |
| Knowing the next step | 94.2%likely range 77.2% to 98.7%, 82 answers | 91.6%likely range 84.5% to 95.6%, 99 answers |
| Contacting the practice | 90.4%likely range 73.1% to 97.0%, 88 answers | 89.6%likely range 82.2% to 94.1%, 101 answers |
| Wait for an appointment | 85.8%likely range 66.7% to 94.8%, 82 answers | 84.8%likely range 76.4% to 90.6%, 97 answers |
| Being listened to | 98.5%likely range 84.7% to 99.9%, 90 answers | 93.2%likely range 86.6% to 96.6%, 102 answers |
| Care and concern | 92.6%likely range 76.3% to 98.0%, 91 answers | 92.6%likely range 85.8% to 96.3%, 100 answers |
| Confidence and trust | 96.5%likely range 81.7% to 99.4%, 91 answers | 96.0%likely range 90.3% to 98.4%, 101 answers |
| Involvement in decisions | 97.0%likely range 82.1% to 99.6%, 88 answers | 96.2%likely range 90.4% to 98.6%, 97 answers |
| Needs met | 98.2%likely range 84.1% to 99.8%, 90 answers | 100.0%likely range 96.4% to 100.0%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.2%likely range 89.2% to 97.9%, 104 patients | 91.7%likely range 78.2% to 97.1%, 36 patients |
| Children at 18 months | 93.5%likely range 87.2% to 96.8%, 108 patients | 87.2%likely range 74.8% to 94.0%, 47 patients |
| Children at 5 years | 87.7%likely range 80.7% to 92.4%, 122 patients | 87.7%likely range 77.5% to 93.6%, 65 patients |
| Women aged 25 to 49 | 69.4%likely range 67.2% to 71.6%, 1,717 patients | 75.1%likely range 72.3% to 77.7%, 952 patients |
| Women aged 50 to 64 | 69.3%likely range 65.9% to 72.4%, 771 patients | 77.3%likely range 73.5% to 80.7%, 520 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,240August 2026 | 6,051August 2026 |
| Primary care network | Wigan Central PCN | Wigan Central PCN |
| Phone | 01942 367199 | 01942 481900 |
| Friends and Family Test (its own feedback) | 95.0% good or very good280 answers, June 2026 | 92.0% good or very good88 answers, June 2026 |
| Appointments (one month) | 2,801 in August 2026Same day 43.3%; face to face 76.3% | 2,251 in August 2026Same day 25.1%; face to face 75.3% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.92England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.8 qualified permanent8.3 including trainees and locums1,753 patients per permanent GP | 3.0 qualified permanent3.0 including trainees and locums2,008 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.