Hyndburn · Compare
Peel House Medical Practice vs Arg Healthcare
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Peel House Medical Practice and Arg Healthcare cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Peel House Medical PracticeBB5 2EJ | Arg HealthcareBB5 0AL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.6likely range 52.2 to 87.988 survey answers | 74.7likely range 67.7 to 80.684 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 78.3%likely range 43.4% to 94.4%, 88 answers | 71.0%likely range 61.1% to 79.3%, 84 answers |
| Access (mean of the two below) | 72.6%likely range 70.4% to 74.7% | 83.3%likely range 78.9% to 86.7%Clearly higher |
| Appointments within two weeks of booking | 97.3%likely range 94.7% to 98.7%, 4,213 appointments | 96.7%likely range 92.4% to 98.6%, 2,213 appointments |
| Calls answered by the practice | 47.8%likely range 44.1% to 51.6%, 14,322 calls | 69.7%likely range 62.2% to 76.3%, 3,309 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.1%likely range 21.0% to 79.2%, 85 answers | 65.3%likely range 55.0% to 74.4%, 82 answers |
| Reception and admin team | 86.5%likely range 51.1% to 97.5%, 87 answers | 77.2%likely range 67.5% to 84.7%, 82 answers |
| Having a preferred professional | 48.2%likely range 20.1% to 77.4%, 89 answers | 50.2%likely range 40.1% to 60.3%, 83 answers |
| Seeing your preferred professional | 29.6%likely range 4.3% to 79.6%, 30 answers | 50.9%likely range 35.2% to 66.5%, 34 answers |
| Knowing the next step | 73.4%likely range 38.7% to 92.3%, 86 answers | 85.6%likely range 76.8% to 91.4%, 81 answers |
| Contacting the practice | 72.1%likely range 37.9% to 91.6%, 88 answers | 69.9%likely range 59.7% to 78.4%, 82 answers |
| Wait for an appointment | 73.2%likely range 36.0% to 93.0%, 73 answers | 87.6%likely range 78.4% to 93.3%, 71 answers |
| Being listened to | 85.1%likely range 49.5% to 97.1%, 86 answers | 80.6%likely range 71.3% to 87.4%, 83 answers |
| Care and concern | 86.1%likely range 50.7% to 97.4%, 87 answers | 79.9%likely range 70.3% to 87.0%, 80 answers |
| Confidence and trust | 94.1%likely range 59.4% to 99.4%, 87 answers | 89.5%likely range 81.3% to 94.3%, 80 answers |
| Involvement in decisions | 94.7%likely range 59.0% to 99.5%, 83 answers | 79.0%likely range 69.3% to 86.3%, 79 answers |
| Needs met | 90.7%likely range 55.6% to 98.7%, 87 answers | 80.3%likely range 70.8% to 87.3%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 87.2%likely range 81.7% to 91.3%, 188 patients | 76.6%likely range 64.9% to 85.3%, 64 patients |
| Children at 18 months | 83.9%likely range 78.5% to 88.2%, 218 patients | 78.9%likely range 66.7% to 87.5%, 57 patients |
| Children at 5 years | 80.1%likely range 73.9% to 85.1%, 191 patients | 85.3%likely range 75.0% to 91.8%, 68 patients |
| Women aged 25 to 49 | 64.0%likely range 62.2% to 65.7%, 2,962 patients | 57.1%likely range 53.6% to 60.6%, 763 patients |
| Women aged 50 to 64 | 70.8%likely range 68.5% to 73.0%, 1,580 patients | 67.0%likely range 62.1% to 71.6%, 376 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 18,630August 2026 | 4,832August 2026 |
| Primary care network | Hyndburn Central PCN | Hyndburn Central PCN |
| Phone | 01254 282282 | 01254 233048 |
| Friends and Family Test (its own feedback) | 92.7% good or very good795 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 7,666 in August 2026Same day 37.6%; face to face 64.7% | 3,485 in August 2026Same day 36.4%; face to face 58.5% |
| Antibiotic items per STAR-PU (one year) | 1.00England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.1 qualified permanent7.2 including trainees and locums3,044 patients per permanent GP | 1.1 qualified permanent1.1 including trainees and locums4,530 patients per permanent GP |
| CQC rating (a separate source) | Good | Inadequate |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.