Dudley · Compare
Pedmore Medical Practice vs Chapel Street Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Pedmore Medical Practice and Chapel Street Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Pedmore Medical PracticeDY9 8DJ | Chapel Street Medical CentreDY9 8BT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.6likely range 76.1 to 84.1113 survey answers | 85.6likely range 75.9 to 91.250 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.3%likely range 73.4% to 84.1%, 113 answers | 84.4%likely range 70.6% to 92.4%, 50 answers |
| Access (mean of the two below) | 83.4%likely range 77.2% to 87.4% | 88.2%likely range 84.1% to 89.7% |
| Appointments within two weeks of booking | 94.3%likely range 85.6% to 97.8%, 975 appointments | 97.7%likely range 93.6% to 99.2%, 2,029 appointments |
| Calls answered by the practice | 72.4%likely range 63.7% to 79.7%, 2,427 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.5%likely range 54.7% to 67.8%, 107 answers | 71.1%likely range 54.6% to 83.4%, 42 answers |
| Reception and admin team | 83.8%likely range 78.3% to 88.1%, 112 answers | 88.5%likely range 74.1% to 95.4%, 43 answers |
| Having a preferred professional | 38.9%likely range 32.7% to 45.4%, 113 answers | 41.5%likely range 28.3% to 56.1%, 53 answers |
| Seeing your preferred professional | 42.4%likely range 32.4% to 52.9%, 45 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.9%likely range 79.3% to 89.1%, 105 answers | 91.4%likely range 76.8% to 97.1%, 39 answers |
| Contacting the practice | 74.0%likely range 67.8% to 79.4%, 111 answers | 86.9%likely range 72.0% to 94.5%, 42 answers |
| Wait for an appointment | 90.1%likely range 85.0% to 93.6%, 97 answers | 83.4%likely range 68.0% to 92.3%, 42 answers |
| Being listened to | 82.9%likely range 77.3% to 87.4%, 109 answers | 91.3%likely range 77.9% to 96.9%, 44 answers |
| Care and concern | 79.6%likely range 73.7% to 84.4%, 110 answers | 92.4%likely range 79.5% to 97.4%, 45 answers |
| Confidence and trust | 90.6%likely range 85.9% to 93.8%, 109 answers | 95.7%likely range 84.1% to 98.9%, 46 answers |
| Involvement in decisions | 89.4%likely range 84.3% to 92.9%, 102 answers | 86.7%likely range 72.6% to 94.1%, 46 answers |
| Needs met | 89.2%likely range 84.2% to 92.7%, 107 answers | 96.1%likely range 84.1% to 99.1%, 43 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.2%likely range 75.3% to 95.7%, 37 patients | 80.0%likely range 67.0% to 88.8%, 50 patients |
| Children at 18 months | 84.8%likely range 69.1% to 93.3%, 33 patients | 67.4%likely range 52.5% to 79.5%, 43 patients |
| Children at 5 years | 83.0%likely range 69.9% to 91.1%, 47 patients | 66.7%likely range 51.6% to 79.0%, 42 patients |
| Women aged 25 to 49 | 60.7%likely range 57.0% to 64.2%, 704 patients | 35.2%likely range 31.3% to 39.3%, 537 patients |
| Women aged 50 to 64 | 70.1%likely range 65.3% to 74.6%, 365 patients | 58.6%likely range 49.9% to 66.8%, 128 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,510August 2026 | 3,820August 2026 |
| Primary care network | Stourbridge, Wollescote & Lye PCN | Stourbridge, Wollescote & Lye PCN |
| Phone | 01384 422591 | 01384 897668 |
| Friends and Family Test (its own feedback) | 88.1% good or very good84 answers, June 2026 | 80.0% good or very good20 answers, June 2026 |
| Appointments (one month) | 1,580 in August 2026Same day 63.3%; face to face 56.6% | 2,868 in August 2026Same day 44.8%; face to face 28.4% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.4 qualified permanent2.4 including trainees and locums1,879 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums1,813 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.