Welwyn Hatfield · Compare
Peartree Lane Surgery vs Spring House Health
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Peartree Lane Surgery and Spring House Health cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Peartree Lane SurgeryAL7 3UJ | Spring House HealthAL7 4HL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.8likely range 50.6 to 75.1106 survey answers | 65.5likely range 59.6 to 70.9104 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 61.1%likely range 42.3% to 77.2%, 106 answers | 60.5%likely range 52.4% to 68.1%, 104 answers |
| Access (mean of the two below) | 70.0%likely range 66.4% to 73.3% | 76.9%likely range 71.4% to 81.2% |
| Appointments within two weeks of booking | 68.6%likely range 63.4% to 73.4%, 4,963 appointments | 84.8%likely range 77.4% to 90.1%, 1,873 appointmentsClearly higher |
| Calls answered by the practice | 71.3%likely range 66.4% to 75.7%, 7,533 calls | 68.8%likely range 60.9% to 75.7%, 3,065 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 39.4%likely range 22.9% to 58.7%, 101 answers | 46.3%likely range 38.1% to 54.7%, 96 answers |
| Reception and admin team | 74.8%likely range 55.2% to 87.7%, 100 answers | 69.5%likely range 61.5% to 76.5%, 101 answers |
| Having a preferred professional | 23.0%likely range 11.0% to 41.8%, 106 answers | 32.4%likely range 25.4% to 40.3%, 105 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 25.3%likely range 15.1% to 39.4%, 35 answers |
| Knowing the next step | 80.3%likely range 61.4% to 91.3%, 102 answers | 72.8%likely range 64.8% to 79.6%, 98 answers |
| Contacting the practice | 61.9%likely range 42.8% to 77.9%, 104 answers | 55.1%likely range 47.0% to 62.9%, 104 answers |
| Wait for an appointment | 52.8%likely range 33.3% to 71.4%, 91 answers | 53.1%likely range 44.4% to 61.6%, 90 answers |
| Being listened to | 82.3%likely range 63.3% to 92.6%, 100 answers | 80.2%likely range 72.9% to 85.9%, 102 answers |
| Care and concern | 80.3%likely range 61.2% to 91.4%, 100 answers | 73.5%likely range 65.6% to 80.1%, 100 answers |
| Confidence and trust | 89.6%likely range 71.3% to 96.8%, 95 answers | 89.8%likely range 83.6% to 93.8%, 99 answers |
| Involvement in decisions | 84.9%likely range 65.7% to 94.3%, 95 answers | 85.4%likely range 78.4% to 90.4%, 95 answers |
| Needs met | 81.3%likely range 62.4% to 92.0%, 101 answers | 83.3%likely range 76.4% to 88.5%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.3%likely range 88.6% to 96.1%, 179 patients | 92.0%likely range 85.0% to 95.9%, 100 patients |
| Children at 18 months | 89.7%likely range 84.7% to 93.1%, 203 patients | 89.3%likely range 82.2% to 93.8%, 112 patients |
| Children at 5 years | 88.7%likely range 83.7% to 92.4%, 204 patients | 93.3%likely range 88.1% to 96.3%, 149 patients |
| Women aged 25 to 49 | 67.6%likely range 66.1% to 69.1%, 3,605 patients | 77.5%likely range 75.6% to 79.2%, 2,032 patients |
| Women aged 50 to 64 | 74.6%likely range 72.5% to 76.6%, 1,757 patients | 78.9%likely range 75.6% to 81.9%, 640 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,711August 2026 | 9,411August 2026 |
| Primary care network | Welwyn Garden City A PCN | Welwyn Garden City A PCN |
| Phone | 01707 329292 | 01707 294354 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 7,594 in August 2026Same day 38.6%; face to face 68.3% | 3,081 in August 2026Same day 38.4%; face to face 82.2% |
| Antibiotic items per STAR-PU (one year) | 0.77England 0.74, April 2025 to March 2026 | 0.70England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.0 qualified permanent9.0 including trainees and locums2,298 patients per permanent GP | 4.3 qualified permanent4.3 including trainees and locums2,178 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.