Brighton and Hove · Compare
Pavilion Surgery vs Regency Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Pavilion Surgery and Regency Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Pavilion SurgeryBN1 1EJ | Regency SurgeryBN1 1FZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 84.1likely range 79.1 to 87.3132 survey answers | 79.1likely range 73.0 to 83.693 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 90.6%likely range 83.8% to 94.7%, 132 answers | 80.4%likely range 72.6% to 86.3%, 93 answers |
| Access (mean of the two below) | 68.8%likely range 63.8% to 73.2% | 75.8%likely range 66.7% to 81.8% |
| Appointments within two weeks of booking | 60.9%likely range 53.0% to 68.2%, 2,392 appointments | 85.3%likely range 76.2% to 91.3%, 1,289 appointmentsClearly higher |
| Calls answered by the practice | 76.6%likely range 70.6% to 81.6%, 4,772 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 85.0%likely range 76.9% to 90.6%, 120 answers | 79.5%likely range 71.4% to 85.7%, 89 answers |
| Reception and admin team | 98.4%likely range 93.9% to 99.6%, 125 answers | 87.1%likely range 80.0% to 91.9%, 91 answers |
| Having a preferred professional | 54.7%likely range 45.6% to 63.5%, 132 answers | 42.6%likely range 34.3% to 51.3%, 93 answers |
| Seeing your preferred professional | 74.7%likely range 62.6% to 83.9%, 72 answers | 86.6%likely range 74.5% to 93.5%, 38 answers |
| Knowing the next step | 96.8%likely range 91.6% to 98.8%, 126 answers | 92.0%likely range 85.6% to 95.7%, 85 answers |
| Contacting the practice | 96.8%likely range 91.6% to 98.8%, 128 answers | 84.4%likely range 77.0% to 89.7%, 91 answers |
| Wait for an appointment | 74.3%likely range 65.1% to 81.8%, 118 answers | 76.1%likely range 67.8% to 82.8%, 89 answers |
| Being listened to | 94.6%likely range 88.5% to 97.5%, 124 answers | 92.4%likely range 86.4% to 95.9%, 89 answers |
| Care and concern | 93.7%likely range 87.4% to 97.0%, 123 answers | 94.0%likely range 88.3% to 97.0%, 90 answers |
| Confidence and trust | 98.5%likely range 94.0% to 99.6%, 125 answers | 94.7%likely range 89.3% to 97.5%, 90 answers |
| Involvement in decisions | 99.1%likely range 94.8% to 99.8%, 122 answers | 93.6%likely range 87.7% to 96.8%, 85 answers |
| Needs met | 98.2%likely range 93.6% to 99.5%, 127 answers | 89.8%likely range 83.3% to 94.0%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.4%likely range 84.3% to 97.4%, 61 patients | 86.7%likely range 70.3% to 94.7%, 30 patients |
| Children at 18 months | 87.9%likely range 77.1% to 94.0%, 58 patients | 77.1%likely range 61.0% to 87.9%, 35 patients |
| Children at 5 years | 84.6%likely range 72.5% to 92.0%, 52 patients | 67.7%likely range 50.1% to 81.4%, 31 patients |
| Women aged 25 to 49 | 56.3%likely range 54.1% to 58.4%, 1,971 patients | 47.4%likely range 44.5% to 50.4%, 1,113 patients |
| Women aged 50 to 64 | 62.6%likely range 59.5% to 65.7%, 953 patients | 64.6%likely range 59.9% to 68.9%, 429 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,182August 2026 | 5,107August 2026 |
| Primary care network | East & Central Brighton PCN | East & Central Brighton PCN |
| Phone | 01273 685588 | 01273 600103 |
| Friends and Family Test (its own feedback) | 96.5% good or very good376 answers, June 2026 | 100.0% good or very good5 answers, June 2026 |
| Appointments (one month) | 3,179 in August 2026Same day 33.6%; face to face 77.2% | 1,291 in August 2026Same day 25.6%; face to face 88.4% |
| Antibiotic items per STAR-PU (one year) | 0.65England 0.74, April 2025 to March 2026 | 0.46England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.1 qualified permanent4.7 including trainees and locums2,472 patients per permanent GP | 2.0 qualified permanent3.1 including trainees and locums2,523 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.