Gravesham · Compare
Parrock Street Surgery vs Rochester Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Rochester Road Surgery’s Practice Grade is clearly higher than Parrock Street Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Parrock Street SurgeryDA12 1EN | Rochester Road SurgeryDA12 2HU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.9likely range 64.1 to 72.587 survey answers | 83.9likely range 78.4 to 87.769 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 61.6%likely range 57.8% to 65.3%, 87 answers | 81.8%likely range 74.7% to 87.2%, 69 answersClearly higher |
| Access (mean of the two below) | 89.2%likely range 71.9% to 90.4% | 88.6%likely range 81.1% to 90.1% |
| Appointments within two weeks of booking | 98.7%likely range 81.4% to 99.9%, 298 appointments | 98.1%likely range 90.6% to 99.6%, 893 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.7%likely range 40.7% to 48.8%, 79 answers | 61.9%likely range 53.8% to 69.3%, 69 answers |
| Reception and admin team | 75.3%likely range 71.7% to 78.5%, 82 answers | 89.0%likely range 82.8% to 93.2%, 67 answers |
| Having a preferred professional | 34.3%likely range 30.7% to 38.0%, 87 answers | 30.8%likely range 23.9% to 38.7%, 69 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 69.3%likely range 65.5% to 72.9%, 80 answers | 84.9%likely range 78.0% to 90.0%, 64 answers |
| Contacting the practice | 53.5%likely range 49.5% to 57.4%, 83 answers | 73.8%likely range 66.0% to 80.4%, 67 answers |
| Wait for an appointment | 38.2%likely range 34.1% to 42.5%, 70 answers | 74.0%likely range 65.5% to 81.0%, 57 answers |
| Being listened to | 77.6%likely range 74.0% to 80.7%, 80 answers | 90.1%likely range 84.1% to 94.0%, 68 answers |
| Care and concern | 77.4%likely range 73.9% to 80.6%, 79 answers | 92.3%likely range 86.7% to 95.7%, 67 answers |
| Confidence and trust | 84.4%likely range 81.2% to 87.1%, 77 answers | 97.8%likely range 93.8% to 99.3%, 66 answers |
| Involvement in decisions | 83.3%likely range 80.0% to 86.2%, 76 answers | 91.0%likely range 84.8% to 94.9%, 60 answers |
| Needs met | 82.3%likely range 79.0% to 85.2%, 79 answers | 94.5%likely range 89.2% to 97.2%, 63 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.7%likely range 64.6% to 98.5%, 12 patients | 88.9%likely range 74.7% to 95.6%, 36 patients |
| Children at 18 months | 52.2%likely range 33.0% to 70.8%, 23 patients | 87.0%likely range 74.3% to 93.9%, 46 patients |
| Children at 5 years | 59.3%likely range 40.7% to 75.5%, 27 patients | 74.4%likely range 59.8% to 85.1%, 43 patients |
| Women aged 25 to 49 | 62.7%likely range 57.7% to 67.4%, 378 patients | 55.9%likely range 52.2% to 59.6%, 701 patients |
| Women aged 50 to 64 | 73.4%likely range 66.0% to 79.7%, 158 patients | 70.7%likely range 65.0% to 75.8%, 273 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,049August 2026 | 3,770August 2026 |
| Primary care network | Gravesend Central PCN | Gravesend Central PCN |
| Phone | 01474 567888 | 01474 560346 |
| Friends and Family Test (its own feedback) | 93.8% good or very good48 answers, June 2026 | 80.4% good or very good51 answers, June 2026 |
| Appointments (one month) | 309 in August 2026Same day 68.6%; face to face 46.9% | 1,003 in August 2026Same day 43.5%; face to face 73.8% |
| Antibiotic items per STAR-PU (one year) | 0.46England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.5 qualified permanent0.5 including trainees and locums | 1.0 qualified permanent1.0 including trainees and locums |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.