Medway · Compare
Parkwood Family Practice vs Long Catlis Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Parkwood Family Practice and Long Catlis Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Parkwood Family PracticeME8 9RR | Long Catlis Road SurgeryME8 9PR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.1likely range 75.3 to 80.3127 survey answers | 75.2likely range 67.6 to 81.5109 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 77.7%likely range 75.2% to 80.1%, 127 answers | 71.0%likely range 60.4% to 79.8%, 109 answers |
| Access (mean of the two below) | 78.7%likely range 71.5% to 83.9% | 85.0%likely range 79.5% to 87.8% |
| Appointments within two weeks of booking | 89.9%likely range 79.6% to 95.3%, 892 appointments | 94.5%likely range 89.0% to 97.3%, 1,896 appointments |
| Calls answered by the practice | 67.5%likely range 57.3% to 76.3%, 1,885 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 55.4%likely range 52.4% to 58.4%, 124 answers | 44.0%likely range 33.3% to 55.3%, 101 answers |
| Reception and admin team | 82.7%likely range 80.4% to 84.9%, 127 answers | 88.3%likely range 79.4% to 93.6%, 109 answers |
| Having a preferred professional | 44.2%likely range 41.2% to 47.1%, 127 answers | 22.5%likely range 14.8% to 32.7%, 110 answers |
| Seeing your preferred professional | 32.0%likely range 27.8% to 36.6%, 52 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.5%likely range 86.4% to 90.3%, 122 answers | 67.8%likely range 56.9% to 77.1%, 107 answers |
| Contacting the practice | 71.1%likely range 68.3% to 73.8%, 126 answers | 67.3%likely range 56.5% to 76.6%, 109 answers |
| Wait for an appointment | 76.4%likely range 73.5% to 79.0%, 112 answers | 68.0%likely range 56.5% to 77.7%, 96 answers |
| Being listened to | 87.4%likely range 85.3% to 89.3%, 124 answers | 78.5%likely range 68.0% to 86.2%, 104 answers |
| Care and concern | 87.3%likely range 85.2% to 89.2%, 123 answers | 78.0%likely range 67.5% to 85.8%, 104 answers |
| Confidence and trust | 89.8%likely range 87.8% to 91.5%, 120 answers | 94.7%likely range 87.3% to 97.9%, 105 answers |
| Involvement in decisions | 93.2%likely range 91.4% to 94.6%, 115 answers | 89.5%likely range 80.1% to 94.8%, 94 answers |
| Needs met | 94.1%likely range 92.4% to 95.4%, 121 answers | 92.4%likely range 84.2% to 96.5%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 100.0%likely range 77.2% to 100.0%, 13 patients | 93.1%likely range 85.8% to 96.8%, 87 patients |
| Children at 18 months | 92.9%likely range 77.4% to 98.0%, 28 patients | 82.2%likely range 73.1% to 88.8%, 90 patients |
| Children at 5 years | 100.0%likely range 88.6% to 100.0%, 30 patients | 86.1%likely range 78.8% to 91.1%, 122 patients |
| Women aged 25 to 49 | 80.2%likely range 76.1% to 83.7%, 419 patients | 67.7%likely range 65.5% to 69.8%, 1,894 patients |
| Women aged 50 to 64 | 79.9%likely range 74.8% to 84.1%, 283 patients | 70.7%likely range 67.6% to 73.6%, 890 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,203August 2026 | 11,055August 2026 |
| Primary care network | Medway Rainham PCN | Medway Rainham PCN |
| Phone | 01634 269610 | 01634 233491 |
| Friends and Family Test (its own feedback) | 91.8% good or very good73 answers, June 2026 | 92.6% good or very good136 answers, June 2026 |
| Appointments (one month) | 1,353 in August 2026Same day 36.1%; face to face 58.9% | 4,638 in August 2026Same day 67.7%; face to face 30.7% |
| Antibiotic items per STAR-PU (one year) | 0.87England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.0 qualified permanent1.0 including trainees and locums3,203 patients per permanent GP | 2.1 qualified permanent2.5 including trainees and locums5,349 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.