Walsall · Compare
Parkside Medical Practice vs Holland Park Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Parkside Medical Practice’s Practice Grade is clearly higher than Holland Park Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Parkside Medical PracticeWS8 7JB | Holland Park SurgeryWS8 7JB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.2likely range 84.4 to 91.098 survey answersClearly higher | 79.3likely range 74.7 to 83.0110 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.3%likely range 82.0% to 91.3%, 98 answers | 79.6%likely range 73.6% to 84.5%, 110 answers |
| Access (mean of the two below) | 90.2%likely range 86.9% to 90.5%Clearly higher | 78.5%likely range 72.1% to 83.3% |
| Appointments within two weeks of booking | 99.7%likely range 96.4% to 100.0%, 1,855 appointmentsClearly higher | 74.6%likely range 66.6% to 81.1%, 2,075 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 82.4%likely range 72.3% to 89.3%, 1,578 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 82.5%likely range 76.5% to 87.2%, 94 answers | 66.4%likely range 59.6% to 72.6%, 104 answers |
| Reception and admin team | 92.7%likely range 88.2% to 95.6%, 96 answers | 84.7%likely range 79.1% to 89.0%, 106 answers |
| Having a preferred professional | 19.8%likely range 14.9% to 25.9%, 99 answers | 26.3%likely range 20.8% to 32.7%, 108 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 26.7%likely range 17.9% to 37.8%, 39 answers |
| Knowing the next step | 95.4%likely range 91.6% to 97.6%, 98 answers | 80.9%likely range 74.9% to 85.7%, 106 answers |
| Contacting the practice | 83.0%likely range 77.1% to 87.6%, 97 answers | 71.5%likely range 65.0% to 77.2%, 108 answers |
| Wait for an appointment | 93.9%likely range 89.3% to 96.5%, 88 answers | 64.4%likely range 57.4% to 70.9%, 99 answers |
| Being listened to | 91.9%likely range 87.0% to 95.0%, 90 answers | 93.3%likely range 89.0% to 96.0%, 106 answers |
| Care and concern | 93.2%likely range 88.6% to 96.0%, 91 answers | 90.6%likely range 85.8% to 93.9%, 104 answers |
| Confidence and trust | 95.0%likely range 90.9% to 97.3%, 92 answers | 89.6%likely range 84.6% to 93.1%, 104 answers |
| Involvement in decisions | 92.7%likely range 87.6% to 95.7%, 82 answers | 95.3%likely range 91.3% to 97.5%, 102 answers |
| Needs met | 95.7%likely range 91.7% to 97.8%, 91 answers | 93.4%likely range 89.1% to 96.1%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 96.4%likely range 87.7% to 99.0%, 55 patients | 92.2%likely range 81.5% to 96.9%, 51 patients |
| Children at 18 months | 92.7%likely range 80.6% to 97.5%, 41 patients | 92.3%likely range 79.7% to 97.3%, 39 patients |
| Children at 5 years | 96.5%likely range 88.1% to 99.0%, 57 patients | 83.7%likely range 70.0% to 91.9%, 43 patients |
| Women aged 25 to 49 | 76.6%likely range 73.4% to 79.6%, 702 patients | 81.0%likely range 78.1% to 83.6%, 768 patients |
| Women aged 50 to 64 | 77.4%likely range 73.0% to 81.2%, 393 patients | 80.9%likely range 76.7% to 84.5%, 392 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,454August 2026 | 4,677August 2026 |
| Primary care network | Walsall East 1 PCN | Walsall East 1 PCN |
| Phone | 01543 728748 | 01543 378594 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 93.7% good or very good159 answers, June 2026 |
| Appointments (one month) | 3,134 in August 2026Same day 64.2%; face to face 31.4% | 2,405 in August 2026Same day 38.0%; face to face 87.4% |
| Antibiotic items per STAR-PU (one year) | 0.96England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.6 qualified permanent3.0 including trainees and locums2,784 patients per permanent GP | 3.5 qualified permanent4.6 including trainees and locums1,326 patients per permanent GP |
| CQC rating (a separate source) | Good | Outstanding |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.