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Milton Keynes · Compare

Parkside Medical Centre vs Westcroft Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Parkside Medical Centre and Westcroft Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureParkside Medical CentreMK3 6ENWestcroft Health CentreMK4 4EN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade61.8likely range 55.7 to 67.6114 survey answers74.2likely range 63.2 to 81.3116 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good55.6%likely range 47.2% to 63.7%, 114 answers67.8%likely range 55.7% to 77.9%, 116 answers
Access (mean of the two below)76.1%likely range 70.5% to 80.6%89.0%likely range 65.4% to 90.4%
Appointments within two weeks of booking79.8%likely range 71.0% to 86.4%, 1,574 appointments98.5%likely range 74.9% to 99.9%, 199 appointments
Calls answered by the practice72.3%likely range 65.2% to 78.5%, 3,522 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone38.5%likely range 30.6% to 47.1%, 109 answers50.8%likely range 38.3% to 63.2%, 104 answers
Reception and admin team77.5%likely range 69.7% to 83.8%, 111 answers77.5%likely range 65.5% to 86.2%, 109 answers
Having a preferred professional19.2%likely range 13.5% to 26.6%, 114 answers26.6%likely range 17.4% to 38.4%, 116 answers
Seeing your preferred professionalNot shown: fewer than 30 answers22.6%likely range 9.0% to 46.4%, 32 answers
Knowing the next step78.8%likely range 70.9% to 85.0%, 107 answers77.1%likely range 65.2% to 85.8%, 110 answers
Contacting the practice52.2%likely range 43.8% to 60.4%, 113 answers63.7%likely range 51.5% to 74.4%, 115 answers
Wait for an appointment70.1%likely range 61.0% to 77.9%, 92 answers71.0%likely range 57.7% to 81.5%, 95 answers
Being listened to64.1%likely range 55.5% to 71.8%, 108 answers91.2%likely range 81.1% to 96.2%, 104 answers
Care and concern64.4%likely range 55.9% to 72.1%, 109 answers82.7%likely range 71.2% to 90.2%, 107 answers
Confidence and trust78.9%likely range 71.0% to 85.2%, 105 answers92.7%likely range 83.0% to 97.0%, 105 answers
Involvement in decisions74.9%likely range 66.4% to 81.9%, 100 answers91.8%likely range 81.8% to 96.5%, 104 answers
Needs met77.7%likely range 69.7% to 84.1%, 105 answers87.3%likely range 76.8% to 93.5%, 110 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.7%likely range 89.6% to 98.3%, 94 patients94.6%likely range 89.7% to 97.2%, 148 patients
Children at 18 months94.0%likely range 85.6% to 97.7%, 67 patients92.4%likely range 87.2% to 95.6%, 158 patients
Children at 5 years88.3%likely range 80.7% to 93.2%, 103 patients88.1%likely range 82.8% to 91.8%, 201 patients
Women aged 25 to 4969.9%likely range 67.7% to 72.1%, 1,677 patients74.8%likely range 73.2% to 76.2%, 3,169 patients
Women aged 50 to 6478.2%likely range 75.3% to 80.9%, 830 patients84.0%likely range 82.0% to 85.9%, 1,360 patients
Facts (NHS England, not part of the grade)
Registered patients9,756August 202616,192August 2026
Primary care networkSouth West PCNSouth West PCN
Phone01908 37534101908 520545
Friends and Family Test (its own feedback)No results for June 202691.8% good or very good49 answers, June 2026
Appointments (one month)4,033 in August 2026Same day 49.9%; face to face 75.2%6,083 in August 2026Same day 62.3%; face to face 55.6%
Antibiotic items per STAR-PU (one year)0.46England 0.74, April 2025 to March 20260.45England 0.74, April 2025 to March 2026
GPs (full-time equivalent)3.4 qualified permanent4.4 including trainees and locums2,898 patients per permanent GP5.7 qualified permanent8.9 including trainees and locums2,837 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences