West Lancashire · Compare
Parkgate Surgery vs Aughton Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Aughton Surgery’s Practice Grade is clearly higher than Parkgate Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Parkgate SurgeryL39 4QR | Aughton SurgeryL39 6SE |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.9likely range 62.2 to 76.0121 survey answers | 89.2likely range 85.3 to 91.6105 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 71.9%likely range 61.2% to 80.5%, 121 answers | 92.8%likely range 87.7% to 95.9%, 105 answersClearly higher |
| Access (mean of the two below) | 64.9%likely range 59.9% to 69.4% | 80.6%likely range 75.5% to 84.4%Clearly higher |
| Appointments within two weeks of booking | 66.2%likely range 57.7% to 73.8%, 1,969 appointments | 82.9%likely range 74.5% to 88.9%, 1,586 appointmentsClearly higher |
| Calls answered by the practice | 63.4%likely range 58.2% to 68.3%, 7,273 calls | 78.2%likely range 72.4% to 83.0%, 4,835 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.5%likely range 54.4% to 75.1%, 116 answers | 72.7%likely range 65.2% to 79.1%, 104 answers |
| Reception and admin team | 73.2%likely range 62.3% to 81.8%, 116 answers | 95.1%likely range 90.5% to 97.6%, 105 answers |
| Having a preferred professional | 30.9%likely range 21.9% to 41.7%, 122 answers | 26.9%likely range 20.6% to 34.5%, 104 answers |
| Seeing your preferred professional | 41.5%likely range 25.1% to 60.0%, 42 answers | 40.9%likely range 27.6% to 55.7%, 31 answers |
| Knowing the next step | 82.3%likely range 72.1% to 89.3%, 112 answers | 90.8%likely range 85.1% to 94.4%, 103 answers |
| Contacting the practice | 76.6%likely range 66.1% to 84.6%, 117 answers | 86.3%likely range 80.0% to 90.8%, 104 answers |
| Wait for an appointment | 59.5%likely range 47.8% to 70.2%, 106 answers | 73.9%likely range 66.1% to 80.3%, 98 answers |
| Being listened to | 84.6%likely range 74.6% to 91.1%, 110 answers | 95.5%likely range 91.0% to 97.8%, 104 answers |
| Care and concern | 86.1%likely range 76.5% to 92.2%, 113 answers | 97.6%likely range 93.9% to 99.1%, 104 answers |
| Confidence and trust | 92.0%likely range 83.6% to 96.3%, 112 answers | 99.4%likely range 96.4% to 99.9%, 103 answers |
| Involvement in decisions | 90.6%likely range 81.2% to 95.6%, 100 answers | 99.5%likely range 96.4% to 99.9%, 98 answers |
| Needs met | 84.9%likely range 75.2% to 91.2%, 116 answers | 96.2%likely range 91.9% to 98.3%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.3%likely range 84.2% to 96.4%, 78 patients | 85.7%likely range 72.2% to 93.3%, 42 patients |
| Children at 18 months | 88.3%likely range 80.2% to 93.3%, 94 patients | 86.5%likely range 74.7% to 93.3%, 52 patients |
| Children at 5 years | 94.9%likely range 87.7% to 98.0%, 79 patients | 92.4%likely range 83.5% to 96.7%, 66 patients |
| Women aged 25 to 49 | 71.4%likely range 68.9% to 73.7%, 1,338 patients | 73.8%likely range 70.9% to 76.6%, 887 patients |
| Women aged 50 to 64 | 77.3%likely range 74.4% to 79.9%, 915 patients | 77.8%likely range 74.5% to 80.9%, 645 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,660August 2026 | 6,683August 2026 |
| Primary care network | Ormskirk PCN | Ormskirk PCN |
| Phone | 01695 736177 | 01695 736300 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 95.6% good or very good293 answers, June 2026 |
| Appointments (one month) | 2,531 in August 2026Same day 25.5%; face to face 77.2% | 2,369 in August 2026Same day 40.6%; face to face 63.0% |
| Antibiotic items per STAR-PU (one year) | 0.53England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.8 qualified permanent6.6 including trainees and locums1,669 patients per permanent GP | 3.7 qualified permanent7.8 including trainees and locums1,787 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.