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Parkfield Medical Centre vs Highview Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Parkfield Medical Centre and Highview Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureParkfield Medical CentreEN6 1QHHighview Medical CentreEN6 5DA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade76.8likely range 69.2 to 82.9115 survey answers75.5likely range 68.5 to 81.097 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.6%likely range 61.7% to 81.2%, 115 answers77.0%likely range 67.3% to 84.6%, 97 answers
Access (mean of the two below)86.6%likely range 83.4% to 89.0%Clearly higher71.7%likely range 66.3% to 76.4%
Appointments within two weeks of booking95.2%likely range 91.3% to 97.4%, 3,033 appointmentsClearly higher77.4%likely range 69.7% to 83.6%, 2,118 appointments
Calls answered by the practice77.8%likely range 72.8% to 82.2%, 6,208 calls65.9%likely range 58.2% to 72.9%, 3,244 calls
More survey questions (not part of the grade)
Getting through on the phone45.3%likely range 34.7% to 56.4%, 115 answers55.6%likely range 45.1% to 65.5%, 96 answers
Reception and admin team87.5%likely range 78.3% to 93.2%, 114 answers86.8%likely range 78.2% to 92.3%, 97 answers
Having a preferred professional34.5%likely range 24.8% to 45.5%, 115 answers28.5%likely range 20.1% to 38.6%, 97 answers
Seeing your preferred professional16.5%likely range 6.7% to 35.1%, 39 answers42.3%likely range 25.5% to 61.1%, 30 answers
Knowing the next step77.3%likely range 66.7% to 85.3%, 112 answers73.4%likely range 63.2% to 81.7%, 93 answers
Contacting the practice66.4%likely range 55.3% to 76.0%, 114 answers60.9%likely range 50.4% to 70.4%, 96 answers
Wait for an appointment77.5%likely range 66.0% to 85.9%, 98 answers74.4%likely range 64.3% to 82.5%, 94 answers
Being listened to89.9%likely range 81.0% to 94.9%, 111 answers89.9%likely range 81.7% to 94.7%, 94 answers
Care and concern86.4%likely range 76.8% to 92.4%, 112 answers84.4%likely range 75.3% to 90.5%, 96 answers
Confidence and trust94.4%likely range 86.7% to 97.7%, 112 answers92.5%likely range 85.0% to 96.4%, 96 answers
Involvement in decisions89.1%likely range 79.7% to 94.4%, 105 answers96.1%likely range 89.4% to 98.6%, 89 answers
Needs met89.1%likely range 80.1% to 94.3%, 112 answers90.8%likely range 83.0% to 95.3%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.4%likely range 85.5% to 97.2%, 76 patients84.4%likely range 75.6% to 90.5%, 90 patients
Children at 18 months80.7%likely range 71.2% to 87.6%, 88 patients82.4%likely range 73.8% to 88.5%, 102 patients
Children at 5 years81.7%likely range 73.2% to 88.0%, 104 patients69.5%likely range 60.2% to 77.5%, 105 patients
Women aged 25 to 4974.2%likely range 72.3% to 76.1%, 1,964 patients70.3%likely range 68.2% to 72.3%, 1,885 patients
Women aged 50 to 6482.9%likely range 80.6% to 85.0%, 1,165 patients81.6%likely range 79.0% to 84.0%, 903 patients
Facts (NHS England, not part of the grade)
Registered patients12,442August 202610,076August 2026
Primary care networkPotters Bar PCNPotters Bar PCN
Phone01707 29104101707 871980
Friends and Family Test (its own feedback)96.0% good or very good470 answers, June 202688.5% good or very good96 answers, June 2026
Appointments (one month)3,979 in August 2026Same day 43.4%; face to face 65.5%3,467 in August 2026Same day 40.2%; face to face 69.6%
Antibiotic items per STAR-PU (one year)0.78England 0.74, April 2025 to March 20260.84England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent8.2 including trainees and locums2,064 patients per permanent GP5.2 qualified permanent8.6 including trainees and locums1,933 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences