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Park Surgery vs Kelvingrove Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Park Surgery and Kelvingrove Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePark SurgeryDE75 7DXKelvingrove Medical CentreDE75 7HA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.3likely range 76.2 to 89.197 survey answers83.1likely range 77.0 to 87.2117 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good86.6%likely range 75.1% to 93.2%, 97 answers86.2%likely range 77.7% to 91.8%, 117 answers
Access (mean of the two below)78.9%likely range 74.8% to 82.3%75.7%likely range 70.8% to 79.7%
Appointments within two weeks of booking76.4%likely range 70.4% to 81.6%, 3,339 appointments80.0%likely range 72.5% to 85.8%, 2,078 appointments
Calls answered by the practice81.2%likely range 75.6% to 85.8%, 4,666 calls71.3%likely range 65.1% to 76.9%, 4,636 calls
More survey questions (not part of the grade)
Getting through on the phone55.5%likely range 42.0% to 68.2%, 91 answers66.2%likely range 55.8% to 75.2%, 113 answers
Reception and admin team89.4%likely range 78.4% to 95.1%, 96 answers86.7%likely range 78.2% to 92.3%, 115 answers
Having a preferred professional31.8%likely range 21.0% to 45.0%, 97 answers40.2%likely range 30.8% to 50.4%, 118 answers
Seeing your preferred professional54.9%likely range 34.1% to 74.0%, 37 answers32.7%likely range 19.9% to 48.8%, 49 answers
Knowing the next step81.7%likely range 69.1% to 89.9%, 91 answers89.6%likely range 81.4% to 94.4%, 113 answers
Contacting the practice71.7%likely range 58.6% to 82.0%, 95 answers84.6%likely range 75.7% to 90.6%, 115 answers
Wait for an appointment68.9%likely range 54.7% to 80.3%, 84 answers51.6%likely range 41.0% to 62.2%, 105 answers
Being listened to90.2%likely range 79.3% to 95.7%, 94 answers91.3%likely range 83.7% to 95.6%, 116 answers
Care and concern90.7%likely range 79.8% to 96.0%, 93 answers92.4%likely range 85.0% to 96.4%, 114 answers
Confidence and trust99.0%likely range 91.2% to 99.9%, 90 answers95.7%likely range 89.2% to 98.4%, 113 answers
Involvement in decisions94.5%likely range 84.6% to 98.2%, 90 answers94.8%likely range 88.0% to 97.9%, 112 answers
Needs met97.6%likely range 89.2% to 99.5%, 93 answers93.3%likely range 86.1% to 96.9%, 114 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.5%likely range 80.9% to 93.3%, 104 patients95.2%likely range 88.3% to 98.1%, 83 patients
Children at 18 months92.3%likely range 85.6% to 96.1%, 104 patients93.8%likely range 87.0% to 97.1%, 96 patients
Children at 5 years91.3%likely range 83.8% to 95.5%, 92 patients98.8%likely range 93.3% to 99.8%, 81 patients
Women aged 25 to 4975.1%likely range 72.9% to 77.2%, 1,598 patients73.7%likely range 71.5% to 75.8%, 1,604 patients
Women aged 50 to 6474.0%likely range 71.0% to 76.8%, 865 patients74.5%likely range 71.6% to 77.2%, 922 patients
Facts (NHS England, not part of the grade)
Registered patients9,727August 20269,699August 2026
Primary care networkAlfreton Ripley Crich & Heanor PCNAlfreton Ripley Crich & Heanor PCN
Phone01773 53101101773 713201
Friends and Family Test (its own feedback)96.9% good or very good97 answers, June 2026No results for June 2026
Appointments (one month)4,924 in August 2026Same day 43.3%; face to face 74.7%3,879 in August 2026Same day 31.2%; face to face 57.4%
Antibiotic items per STAR-PU (one year)0.71England 0.74, April 2025 to March 20260.77England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.5 qualified permanent8.5 including trainees and locums2,187 patients per permanent GP5.0 qualified permanent9.9 including trainees and locums1,928 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences