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Park Surgery vs Martonside Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Park Surgery and Martonside Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePark SurgeryTS1 3QYMartonside Medical CentreTS4 3BU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.9likely range 62.5 to 83.9102 survey answers73.8likely range 64.7 to 80.688 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good71.7%likely range 54.1% to 84.5%, 102 answers74.8%likely range 61.9% to 84.4%, 88 answers
Access (mean of the two below)82.2%likely range 76.3% to 85.8%Clearly higher71.3%likely range 67.2% to 75.0%
Appointments within two weeks of booking91.7%likely range 85.8% to 95.3%, 2,083 appointmentsClearly higher66.3%likely range 59.0% to 72.9%, 2,687 appointments
Calls answered by the practiceNot in the grade: no phone data76.2%likely range 72.5% to 79.6%, 11,514 calls
More survey questions (not part of the grade)
Getting through on the phone50.4%likely range 33.3% to 67.4%, 97 answers39.4%likely range 27.4% to 53.0%, 84 answers
Reception and admin team94.4%likely range 80.2% to 98.6%, 101 answers80.4%likely range 67.8% to 88.8%, 85 answers
Having a preferred professional35.8%likely range 21.2% to 53.5%, 101 answers35.4%likely range 24.0% to 48.8%, 86 answers
Seeing your preferred professional55.8%likely range 26.9% to 81.2%, 32 answersNot shown: fewer than 30 answers
Knowing the next step83.0%likely range 65.1% to 92.7%, 91 answers68.1%likely range 54.1% to 79.4%, 78 answers
Contacting the practice77.5%likely range 59.5% to 88.9%, 96 answers58.3%likely range 45.0% to 70.5%, 86 answers
Wait for an appointment56.0%likely range 37.0% to 73.4%, 83 answers54.2%likely range 40.7% to 67.1%, 82 answers
Being listened to89.4%likely range 72.9% to 96.4%, 93 answers86.7%likely range 75.2% to 93.3%, 87 answers
Care and concern87.2%likely range 70.2% to 95.2%, 93 answers89.2%likely range 78.1% to 95.0%, 86 answers
Confidence and trust93.0%likely range 77.2% to 98.1%, 90 answers95.3%likely range 86.0% to 98.5%, 85 answers
Involvement in decisions98.0%likely range 83.7% to 99.8%, 86 answers93.0%likely range 82.6% to 97.4%, 81 answers
Needs met97.6%likely range 84.2% to 99.7%, 94 answers90.9%likely range 80.3% to 96.1%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.8%likely range 86.7% to 95.1%, 171 patients89.6%likely range 80.0% to 94.8%, 67 patients
Children at 18 months83.7%likely range 77.4% to 88.6%, 166 patients86.1%likely range 76.8% to 92.0%, 79 patients
Children at 5 years74.8%likely range 67.1% to 81.2%, 143 patients71.6%likely range 61.4% to 80.0%, 88 patients
Women aged 25 to 4962.1%likely range 60.1% to 64.1%, 2,247 patients54.9%likely range 52.1% to 57.6%, 1,281 patients
Women aged 50 to 6471.7%likely range 68.2% to 74.9%, 689 patients67.5%likely range 63.7% to 71.1%, 600 patients
Facts (NHS England, not part of the grade)
Registered patients12,739August 20267,915August 2026
Primary care networkCentral Middlesbrough PCN LtdCentral Middlesbrough PCN Ltd
Phone0300 111230001642 812266
Friends and Family Test (its own feedback)95.5% good or very good176 answers, June 202691.7% good or very good72 answers, June 2026
Appointments (one month)4,874 in August 2026Same day 35.8%; face to face 54.6%3,249 in August 2026Same day 29.1%; face to face 63.9%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20260.96England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.9 qualified permanent5.9 including trainees and locums4,383 patients per permanent GP2.0 qualified permanent5.5 including trainees and locums3,957 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences