Somerset · Compare
Park Medical Practice vs Oakhill Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Oakhill Surgery’s Practice Grade is clearly higher than Park Medical Practice’s: its likely range lies wholly above.
Side by side
| Measure | Park Medical PracticeBA4 5RT | Oakhill SurgeryBA3 5HT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.0likely range 68.6 to 84.0107 survey answers | 91.5likely range 88.5 to 93.7100 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.1%likely range 69.0% to 90.4%, 107 answers | 98.2%likely range 96.3% to 99.1%, 100 answersClearly higher |
| Access (mean of the two below) | 68.2%likely range 62.0% to 73.3% | 75.8%likely range 66.7% to 82.6% |
| Appointments within two weeks of booking | 77.7%likely range 71.5% to 82.8%, 3,161 appointments | 68.4%likely range 54.2% to 79.9%, 719 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 83.0%likely range 71.7% to 90.4%, 1,272 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.9%likely range 40.5% to 68.5%, 100 answers | 96.9%likely range 94.6% to 98.2%, 99 answers |
| Reception and admin team | 88.8%likely range 76.6% to 95.0%, 104 answers | 98.7%likely range 97.0% to 99.4%, 100 answers |
| Having a preferred professional | 24.4%likely range 14.5% to 38.1%, 108 answers | 40.0%likely range 35.2% to 44.9%, 100 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 70.4%likely range 62.4% to 77.3%, 38 answers |
| Knowing the next step | 90.6%likely range 78.5% to 96.2%, 99 answers | 100.0%likely range 99.0% to 100.0%, 98 answers |
| Contacting the practice | 76.3%likely range 62.2% to 86.3%, 102 answers | 96.5%likely range 94.1% to 97.9%, 99 answers |
| Wait for an appointment | 64.3%likely range 49.3% to 77.0%, 95 answers | 81.5%likely range 77.2% to 85.1%, 94 answers |
| Being listened to | 92.2%likely range 80.8% to 97.1%, 102 answers | 98.7%likely range 96.9% to 99.4%, 97 answers |
| Care and concern | 89.8%likely range 77.8% to 95.7%, 103 answers | 100.0%likely range 99.0% to 100.0%, 99 answers |
| Confidence and trust | 98.6%likely range 89.9% to 99.8%, 103 answers | 100.0%likely range 99.0% to 100.0%, 99 answers |
| Involvement in decisions | 97.1%likely range 87.3% to 99.4%, 99 answers | 99.2%likely range 97.6% to 99.7%, 97 answers |
| Needs met | 95.9%likely range 85.7% to 98.9%, 102 answers | 98.6%likely range 96.9% to 99.4%, 99 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 81.7% to 95.3%, 74 patients | 89.3%likely range 72.8% to 96.3%, 28 patients |
| Children at 18 months | 92.2%likely range 84.0% to 96.4%, 77 patients | 88.9%likely range 74.7% to 95.6%, 36 patients |
| Children at 5 years | 92.8%likely range 85.8% to 96.5%, 97 patients | 83.9%likely range 67.4% to 92.9%, 31 patients |
| Women aged 25 to 49 | 65.3%likely range 63.0% to 67.6%, 1,647 patients | 76.2%likely range 71.9% to 80.0%, 416 patients |
| Women aged 50 to 64 | 70.0%likely range 67.1% to 72.7%, 1,042 patients | 85.0%likely range 80.8% to 88.4%, 333 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,739August 2026 | 3,138August 2026 |
| Primary care network | Mendip PCN | Mendip PCN |
| Phone | 01749 334383 | 01749 840233 |
| Friends and Family Test (its own feedback) | 93.2% good or very good133 answers, June 2026 | 98.7% good or very good149 answers, June 2026 |
| Appointments (one month) | 5,404 in August 2026Same day 32.5%; face to face 67.0% | 1,201 in August 2026Same day 34.7%; face to face 66.4% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.40England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent10.5 including trainees and locums1,785 patients per permanent GP | 2.1 qualified permanent3.6 including trainees and locums1,471 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.