Somerset · Compare
Park Medical Practice vs Grove House Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Park Medical Practice and Grove House Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Park Medical PracticeBA4 5RT | Grove House SurgeryBA4 5UH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.0likely range 68.6 to 84.0107 survey answers | 86.9likely range 82.2 to 90.3110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 82.1%likely range 69.0% to 90.4%, 107 answers | 86.7%likely range 80.3% to 91.3%, 110 answers |
| Access (mean of the two below) | 68.2%likely range 62.0% to 73.3% | 87.2%likely range 82.3% to 90.6%Clearly higher |
| Appointments within two weeks of booking | 77.7%likely range 71.5% to 82.8%, 3,161 appointments | 93.0%likely range 86.4% to 96.5%, 1,580 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | 81.3%likely range 74.0% to 87.0%, 2,878 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 54.9%likely range 40.5% to 68.5%, 100 answers | 72.3%likely range 64.4% to 79.0%, 106 answers |
| Reception and admin team | 88.8%likely range 76.6% to 95.0%, 104 answers | 88.1%likely range 81.7% to 92.4%, 107 answers |
| Having a preferred professional | 24.4%likely range 14.5% to 38.1%, 108 answers | 31.6%likely range 24.6% to 39.5%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 72.6%likely range 58.4% to 83.4%, 36 answers |
| Knowing the next step | 90.6%likely range 78.5% to 96.2%, 99 answers | 94.1%likely range 89.0% to 96.9%, 107 answers |
| Contacting the practice | 76.3%likely range 62.2% to 86.3%, 102 answers | 83.6%likely range 76.8% to 88.7%, 110 answers |
| Wait for an appointment | 64.3%likely range 49.3% to 77.0%, 95 answers | 87.0%likely range 80.3% to 91.6%, 101 answers |
| Being listened to | 92.2%likely range 80.8% to 97.1%, 102 answers | 89.8%likely range 83.8% to 93.7%, 109 answers |
| Care and concern | 89.8%likely range 77.8% to 95.7%, 103 answers | 90.2%likely range 84.4% to 94.1%, 110 answers |
| Confidence and trust | 98.6%likely range 89.9% to 99.8%, 103 answers | 97.4%likely range 93.4% to 99.0%, 109 answers |
| Involvement in decisions | 97.1%likely range 87.3% to 99.4%, 99 answers | 97.3%likely range 93.1% to 99.0%, 105 answers |
| Needs met | 95.9%likely range 85.7% to 98.9%, 102 answers | 94.8%likely range 89.8% to 97.4%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.5%likely range 81.7% to 95.3%, 74 patients | 90.7%likely range 78.4% to 96.3%, 43 patients |
| Children at 18 months | 92.2%likely range 84.0% to 96.4%, 77 patients | 97.7%likely range 87.9% to 99.6%, 43 patients |
| Children at 5 years | 92.8%likely range 85.8% to 96.5%, 97 patients | 88.7%likely range 79.3% to 94.2%, 71 patients |
| Women aged 25 to 49 | 65.3%likely range 63.0% to 67.6%, 1,647 patients | 71.8%likely range 68.8% to 74.7%, 909 patients |
| Women aged 50 to 64 | 70.0%likely range 67.1% to 72.7%, 1,042 patients | 75.8%likely range 72.2% to 79.0%, 623 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,739August 2026 | 6,307August 2026 |
| Primary care network | Mendip PCN | Mendip PCN |
| Phone | 01749 334383 | 01749 342314 |
| Friends and Family Test (its own feedback) | 93.2% good or very good133 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 5,404 in August 2026Same day 32.5%; face to face 67.0% | 3,203 in August 2026Same day 38.7%; face to face 43.4% |
| Antibiotic items per STAR-PU (one year) | 0.60England 0.74, April 2025 to March 2026 | 0.59England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent10.5 including trainees and locums1,785 patients per permanent GP | 4.8 qualified permanent5.4 including trainees and locums1,318 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.