Cheshire West and Chester · Compare
Park Medical Centre vs Upton Village Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Park Medical Centre and Upton Village Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in Cheshire West and Chester
Side by side
| Measure | Park Medical CentreCH2 3RD | Upton Village SurgeryCH2 1HD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.8likely range 66.7 to 85.6103 survey answers | 83.6likely range 76.8 to 88.1110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.0%likely range 59.3% to 86.0%, 103 answers | 86.5%likely range 77.0% to 92.5%, 110 answers |
| Access (mean of the two below) | 84.2%likely range 78.9% to 87.9% | 76.8%likely range 71.2% to 81.4% |
| Appointments within two weeks of booking | 93.7%likely range 86.6% to 97.2%, 1,339 appointmentsClearly higher | 69.6%likely range 60.6% to 77.4%, 1,710 appointments |
| Calls answered by the practice | 74.7%likely range 66.8% to 81.2%, 2,908 calls | 83.8%likely range 77.1% to 88.8%, 3,200 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.7%likely range 27.8% to 59.0%, 95 answers | 70.5%likely range 59.3% to 79.8%, 107 answers |
| Reception and admin team | 76.9%likely range 60.7% to 87.8%, 95 answers | 94.6%likely range 86.9% to 97.9%, 108 answers |
| Having a preferred professional | 15.3%likely range 7.1% to 30.0%, 101 answers | 26.3%likely range 17.7% to 37.2%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 55.4%likely range 35.1% to 74.0%, 33 answers |
| Knowing the next step | 78.5%likely range 62.4% to 88.9%, 95 answers | 88.4%likely range 79.2% to 93.9%, 109 answers |
| Contacting the practice | 69.8%likely range 53.8% to 82.1%, 102 answers | 88.6%likely range 79.4% to 94.0%, 109 answers |
| Wait for an appointment | 85.1%likely range 68.8% to 93.7%, 85 answers | 77.8%likely range 66.6% to 86.0%, 100 answers |
| Being listened to | 95.6%likely range 83.7% to 98.9%, 101 answers | 93.3%likely range 85.1% to 97.2%, 105 answers |
| Care and concern | 95.2%likely range 83.0% to 98.8%, 99 answers | 89.6%likely range 80.4% to 94.8%, 105 answers |
| Confidence and trust | 95.7%likely range 83.9% to 99.0%, 101 answers | 98.3%likely range 92.0% to 99.6%, 105 answers |
| Involvement in decisions | 95.6%likely range 83.3% to 99.0%, 96 answers | 94.7%likely range 86.5% to 98.0%, 98 answers |
| Needs met | 91.8%likely range 78.4% to 97.2%, 98 answers | 89.1%likely range 79.8% to 94.4%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.6%likely range 79.7% to 93.9%, 79 patients | 96.1%likely range 89.2% to 98.7%, 77 patients |
| Children at 18 months | 89.5%likely range 81.7% to 94.2%, 95 patients | 90.8%likely range 83.5% to 95.1%, 98 patients |
| Children at 5 years | 89.5%likely range 82.2% to 94.0%, 105 patients | 94.5%likely range 86.7% to 97.8%, 73 patients |
| Women aged 25 to 49 | 71.4%likely range 69.2% to 73.6%, 1,582 patients | 76.8%likely range 74.4% to 79.0%, 1,263 patients |
| Women aged 50 to 64 | 76.0%likely range 73.1% to 78.6%, 911 patients | 81.2%likely range 78.2% to 83.8%, 759 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,046August 2026 | 8,169August 2026 |
| Primary care network | Chester East PCN | Chester East PCN |
| Phone | 01244 324136 | 01244 382238 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 4,549 in August 2026Same day 72.2%; face to face 32.5% | 3,284 in August 2026Same day 47.6%; face to face 57.7% |
| Antibiotic items per STAR-PU (one year) | 0.81England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent7.2 including trainees and locums2,511 patients per permanent GP | 4.0 qualified permanent5.1 including trainees and locums2,015 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.