Derby · Compare
Park Lane Surgery vs Park Farm Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Park Lane Surgery’s Practice Grade is clearly higher than Park Farm Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | Park Lane SurgeryDE22 2DS | Park Farm Medical CentreDE22 2QN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.9likely range 82.3 to 91.1103 survey answersClearly higher | 68.8likely range 56.5 to 78.7107 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 92.0%likely range 84.3% to 96.1%, 103 answersClearly higher | 65.1%likely range 47.6% to 79.2%, 107 answers |
| Access (mean of the two below) | 78.3%likely range 72.9% to 82.5% | 77.2%likely range 73.3% to 80.5% |
| Appointments within two weeks of booking | 79.9%likely range 71.4% to 86.3%, 1,660 appointments | 89.9%likely range 84.7% to 93.5%, 2,805 appointments |
| Calls answered by the practice | 76.6%likely range 70.1% to 82.0%, 3,987 callsClearly higher | 64.4%likely range 58.5% to 69.9%, 5,580 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.4%likely range 64.1% to 82.6%, 99 answers | 43.5%likely range 27.2% to 61.2%, 98 answers |
| Reception and admin team | 93.3%likely range 85.8% to 97.0%, 99 answers | 86.2%likely range 69.6% to 94.4%, 101 answers |
| Having a preferred professional | 50.0%likely range 39.8% to 60.3%, 104 answers | 26.9%likely range 14.6% to 44.2%, 107 answers |
| Seeing your preferred professional | 55.6%likely range 39.9% to 70.3%, 46 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 90.4%likely range 82.1% to 95.1%, 97 answers | 79.6%likely range 62.2% to 90.3%, 101 answers |
| Contacting the practice | 79.6%likely range 69.8% to 86.8%, 101 answers | 66.2%likely range 48.4% to 80.4%, 103 answers |
| Wait for an appointment | 79.2%likely range 68.9% to 86.7%, 94 answers | 74.1%likely range 55.5% to 86.8%, 93 answers |
| Being listened to | 96.7%likely range 90.3% to 98.9%, 99 answers | 89.6%likely range 73.7% to 96.4%, 100 answers |
| Care and concern | 95.9%likely range 89.3% to 98.5%, 99 answers | 82.8%likely range 65.8% to 92.4%, 101 answers |
| Confidence and trust | 100.0%likely range 95.6% to 100.0%, 100 answers | 87.4%likely range 71.2% to 95.1%, 102 answers |
| Involvement in decisions | 97.4%likely range 91.3% to 99.3%, 97 answers | 91.8%likely range 76.3% to 97.5%, 98 answers |
| Needs met | 97.3%likely range 91.2% to 99.2%, 100 answers | 90.8%likely range 75.4% to 96.9%, 102 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.5%likely range 84.6% to 97.5%, 62 patients | 100.0%likely range 94.3% to 100.0%, 63 patients |
| Children at 18 months | 81.5%likely range 70.4% to 89.1%, 65 patients | 87.4%likely range 79.2% to 92.6%, 95 patients |
| Children at 5 years | 91.3%likely range 82.3% to 96.0%, 69 patients | 89.7%likely range 82.5% to 94.2%, 107 patients |
| Women aged 25 to 49 | 76.9%likely range 74.5% to 79.2%, 1,214 patients | 75.2%likely range 73.3% to 77.0%, 2,037 patients |
| Women aged 50 to 64 | 78.6%likely range 75.7% to 81.2%, 859 patients | 79.8%likely range 77.3% to 82.0%, 1,122 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,504August 2026 | 12,845August 2026 |
| Primary care network | Greater Derby PCN | Greater Derby PCN |
| Phone | 01332 552461 | 01332 559402 |
| Friends and Family Test (its own feedback) | 93.6% good or very good47 answers, June 2026 | 97.1% good or very good35 answers, June 2026 |
| Appointments (one month) | 3,646 in August 2026Same day 17.4%; face to face 80.8% | 4,391 in August 2026Same day 35.2%; face to face 85.6% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.57England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.8 qualified permanent3.8 including trainees and locums2,246 patients per permanent GP | 6.3 qualified permanent9.4 including trainees and locums2,030 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.