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Park End Surgery vs Keats Group Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Park End Surgery and Keats Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePark End SurgeryNW3 2SEKeats Group PracticeNW3 1NR
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade83.8likely range 78.5 to 87.7115 survey answers86.5likely range 78.8 to 90.8123 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good85.6%likely range 78.2% to 90.8%, 115 answers88.5%likely range 77.7% to 94.4%, 123 answers
Access (mean of the two below)79.6%likely range 74.6% to 83.6%81.7%likely range 77.3% to 85.2%
Appointments within two weeks of booking87.3%likely range 81.2% to 91.6%, 2,411 appointments89.2%likely range 84.3% to 92.7%, 3,266 appointments
Calls answered by the practice71.8%likely range 63.9% to 78.6%, 2,918 calls74.0%likely range 66.8% to 80.1%, 3,440 calls
More survey questions (not part of the grade)
Getting through on the phone85.8%likely range 78.3% to 91.0%, 112 answers73.9%likely range 60.5% to 83.9%, 111 answers
Reception and admin team93.3%likely range 87.4% to 96.6%, 115 answers93.4%likely range 83.4% to 97.5%, 116 answers
Having a preferred professional43.8%likely range 35.2% to 52.7%, 115 answers40.4%likely range 28.6% to 53.3%, 122 answers
Seeing your preferred professional46.3%likely range 33.5% to 59.5%, 52 answers60.5%likely range 39.8% to 78.0%, 48 answers
Knowing the next step95.8%likely range 90.5% to 98.2%, 113 answers93.2%likely range 83.4% to 97.4%, 120 answers
Contacting the practice87.9%likely range 80.8% to 92.6%, 114 answers91.2%likely range 80.9% to 96.2%, 121 answers
Wait for an appointment81.7%likely range 73.5% to 87.8%, 107 answers80.9%likely range 68.3% to 89.3%, 113 answers
Being listened to87.3%likely range 80.1% to 92.1%, 114 answers96.9%likely range 88.4% to 99.2%, 118 answers
Care and concern86.9%likely range 79.7% to 91.9%, 114 answers95.9%likely range 86.9% to 98.8%, 117 answers
Confidence and trust90.3%likely range 83.6% to 94.5%, 113 answers99.6%likely range 92.7% to 100.0%, 119 answers
Involvement in decisions88.1%likely range 80.8% to 92.8%, 109 answers100.0%likely range 93.3% to 100.0%, 115 answers
Needs met90.5%likely range 83.8% to 94.6%, 111 answers96.8%likely range 88.3% to 99.2%, 118 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.4%likely range 81.4% to 96.3%, 58 patients91.0%likely range 83.8% to 95.2%, 100 patients
Children at 18 months88.0%likely range 76.2% to 94.4%, 50 patients87.2%likely range 79.0% to 92.5%, 94 patients
Children at 5 years83.7%likely range 71.0% to 91.5%, 49 patients69.8%likely range 61.3% to 77.2%, 126 patients
Women aged 25 to 4965.6%likely range 63.2% to 67.9%, 1,618 patients52.8%likely range 50.8% to 54.8%, 2,374 patients
Women aged 50 to 6473.8%likely range 70.5% to 76.8%, 743 patients70.5%likely range 67.9% to 72.9%, 1,310 patients
Facts (NHS England, not part of the grade)
Registered patients7,234August 202612,805August 2026
Primary care networkNorth Camden PCNNorth Camden PCN
Phone020 74357282020 34354672
Friends and Family Test (its own feedback)3 answers in June 2026; shares not published below 5No results for June 2026
Appointments (one month)3,430 in August 2026Same day 56.8%; face to face 35.7%4,826 in August 2026Same day 57.6%; face to face 49.0%
Antibiotic items per STAR-PU (one year)0.47England 0.74, April 2025 to March 20260.43England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.4 qualified permanent9.9 including trainees and locums1,649 patients per permanent GP8.5 qualified permanent12.4 including trainees and locums1,502 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences