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West Northamptonshire · Compare

Park Ave Med Cnt & Kings Heath Practice vs The Crescent Medical Ctr.

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Park Ave Med Cnt & Kings Heath Practice and The Crescent Medical Ctr. cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasurePark Ave Med Cnt & Kings Heath PracticeNN3 2HZThe Crescent Medical Ctr.NN1 4SB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.3likely range 61.6 to 79.0111 survey answers77.3likely range 71.8 to 81.592 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good68.8%likely range 55.1% to 79.8%, 111 answers81.2%likely range 73.7% to 86.9%, 92 answers
Access (mean of the two below)76.9%likely range 73.5% to 79.8%Clearly higher67.9%likely range 62.7% to 72.4%
Appointments within two weeks of booking89.7%likely range 85.7% to 92.7%, 4,564 appointmentsClearly higher79.2%likely range 71.5% to 85.2%, 2,030 appointments
Calls answered by the practice64.0%likely range 58.6% to 69.1%, 6,660 calls56.6%likely range 49.5% to 63.4%, 3,978 calls
More survey questions (not part of the grade)
Getting through on the phone44.7%likely range 31.8% to 58.3%, 110 answers76.0%likely range 67.7% to 82.7%, 86 answers
Reception and admin team80.9%likely range 68.0% to 89.4%, 110 answers93.1%likely range 87.4% to 96.4%, 90 answers
Having a preferred professional35.6%likely range 23.8% to 49.3%, 111 answers36.3%likely range 28.6% to 44.8%, 92 answers
Seeing your preferred professional40.5%likely range 20.3% to 64.6%, 35 answersNot shown: fewer than 30 answers
Knowing the next step76.8%likely range 63.3% to 86.4%, 107 answers92.0%likely range 85.7% to 95.7%, 83 answers
Contacting the practice68.7%likely range 55.0% to 79.7%, 112 answers88.3%likely range 81.5% to 92.8%, 87 answers
Wait for an appointment61.9%likely range 47.2% to 74.7%, 98 answers92.2%likely range 85.6% to 95.9%, 78 answers
Being listened to82.3%likely range 69.4% to 90.5%, 107 answers88.6%likely range 81.8% to 93.1%, 86 answers
Care and concern86.1%likely range 73.6% to 93.2%, 105 answers84.9%likely range 77.4% to 90.2%, 85 answers
Confidence and trust90.7%likely range 79.3% to 96.1%, 107 answers93.1%likely range 87.2% to 96.4%, 87 answers
Involvement in decisions89.6%likely range 77.6% to 95.5%, 103 answers92.5%likely range 86.3% to 96.0%, 83 answers
Needs met90.5%likely range 79.1% to 96.0%, 107 answers87.1%likely range 80.0% to 92.0%, 84 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months88.7%likely range 82.8% to 92.7%, 159 patients82.3%likely range 72.4% to 89.1%, 79 patients
Children at 18 months85.5%likely range 79.4% to 90.1%, 166 patients78.5%likely range 68.2% to 86.1%, 79 patients
Children at 5 years77.2%likely range 70.3% to 82.9%, 167 patients74.6%likely range 63.1% to 83.5%, 67 patients
Women aged 25 to 4961.0%likely range 59.2% to 62.8%, 2,713 patients53.9%likely range 51.3% to 56.4%, 1,513 patients
Women aged 50 to 6469.2%likely range 66.5% to 71.8%, 1,170 patients61.8%likely range 57.4% to 66.1%, 474 patients
Facts (NHS England, not part of the grade)
Registered patients15,104August 20267,050August 2026
Primary care networkBlue PCNBlue PCN
Phone01604 71650001604 713434
Friends and Family Test (its own feedback)94.3% good or very good316 answers, June 202694.0% good or very good266 answers, June 2026
Appointments (one month)6,185 in August 2026Same day 42.6%; face to face 78.5%2,031 in August 2026Same day 41.5%; face to face 53.5%
Antibiotic items per STAR-PU (one year)0.67England 0.74, April 2025 to March 20260.60England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent4.0 including trainees and locums3,726 patients per permanent GP1.4 qualified permanent1.4 including trainees and locums5,036 patients per permanent GP
CQC rating (a separate source)–Good

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences