West Northamptonshire · Compare
Park Ave Med Cnt & Kings Heath Practice vs Brook Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Park Ave Med Cnt & Kings Heath Practice and Brook Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Park Ave Med Cnt & Kings Heath PracticeNN3 2HZ | Brook Medical CentreNN3 5EN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.3likely range 61.6 to 79.0111 survey answers | 59.7likely range 55.4 to 63.8103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 68.8%likely range 55.1% to 79.8%, 111 answers | 54.1%likely range 48.4% to 59.6%, 103 answers |
| Access (mean of the two below) | 76.9%likely range 73.5% to 79.8% | 72.7%likely range 66.9% to 77.4% |
| Appointments within two weeks of booking | 89.7%likely range 85.7% to 92.7%, 4,564 appointments | 90.9%likely range 82.9% to 95.3%, 1,314 appointments |
| Calls answered by the practice | 64.0%likely range 58.6% to 69.1%, 6,660 calls | 54.4%likely range 46.1% to 62.6%, 2,838 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.7%likely range 31.8% to 58.3%, 110 answers | 23.4%likely range 18.8% to 28.8%, 94 answers |
| Reception and admin team | 80.9%likely range 68.0% to 89.4%, 110 answers | 76.2%likely range 70.9% to 80.7%, 99 answers |
| Having a preferred professional | 35.6%likely range 23.8% to 49.3%, 111 answers | 18.3%likely range 14.3% to 23.1%, 101 answers |
| Seeing your preferred professional | 40.5%likely range 20.3% to 64.6%, 35 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 76.8%likely range 63.3% to 86.4%, 107 answers | 69.5%likely range 63.6% to 74.8%, 89 answers |
| Contacting the practice | 68.7%likely range 55.0% to 79.7%, 112 answers | 44.6%likely range 39.1% to 50.2%, 103 answers |
| Wait for an appointment | 61.9%likely range 47.2% to 74.7%, 98 answers | 66.3%likely range 60.2% to 71.9%, 86 answers |
| Being listened to | 82.3%likely range 69.4% to 90.5%, 107 answers | 75.8%likely range 70.5% to 80.4%, 99 answers |
| Care and concern | 86.1%likely range 73.6% to 93.2%, 105 answers | 72.0%likely range 66.5% to 76.9%, 98 answers |
| Confidence and trust | 90.7%likely range 79.3% to 96.1%, 107 answers | 81.0%likely range 76.1% to 85.1%, 100 answers |
| Involvement in decisions | 89.6%likely range 77.6% to 95.5%, 103 answers | 78.8%likely range 73.4% to 83.3%, 91 answers |
| Needs met | 90.5%likely range 79.1% to 96.0%, 107 answers | 79.8%likely range 74.8% to 84.0%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.7%likely range 82.8% to 92.7%, 159 patients | 87.5%likely range 75.3% to 94.1%, 48 patients |
| Children at 18 months | 85.5%likely range 79.4% to 90.1%, 166 patients | 80.9%likely range 67.5% to 89.6%, 47 patients |
| Children at 5 years | 77.2%likely range 70.3% to 82.9%, 167 patients | 83.0%likely range 69.9% to 91.1%, 47 patients |
| Women aged 25 to 49 | 61.0%likely range 59.2% to 62.8%, 2,713 patients | 55.9%likely range 52.6% to 59.2%, 851 patients |
| Women aged 50 to 64 | 69.2%likely range 66.5% to 71.8%, 1,170 patients | 64.0%likely range 59.8% to 68.0%, 517 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,104August 2026 | 5,518August 2026 |
| Primary care network | Blue PCN | Blue PCN |
| Phone | 01604 716500 | 01604 401185 |
| Friends and Family Test (its own feedback) | 94.3% good or very good316 answers, June 2026 | 80.8% good or very good52 answers, June 2026 |
| Appointments (one month) | 6,185 in August 2026Same day 42.6%; face to face 78.5% | 2,744 in August 2026Same day 22.8%; face to face 77.3% |
| Antibiotic items per STAR-PU (one year) | 0.67England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent4.0 including trainees and locums3,726 patients per permanent GP | No valid GP records for August 2026 |
| CQC rating (a separate source) | – | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.