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Oulton Medical Centre vs Lofthouse Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Oulton Medical Centre and Lofthouse Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureOulton Medical CentreLS26 8SZLofthouse SurgeryWF3 3SA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade69.8likely range 59.2 to 78.6116 survey answers83.0likely range 75.9 to 87.9115 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good65.8%likely range 50.6% to 78.3%, 116 answers81.2%likely range 71.3% to 88.2%, 115 answers
Access (mean of the two below)79.1%likely range 76.0% to 81.7%86.9%likely range 82.6% to 89.8%Clearly higher
Appointments within two weeks of booking83.3%likely range 79.4% to 86.6%, 6,396 appointments89.2%likely range 81.8% to 93.8%, 1,616 appointments
Calls answered by the practice74.7%likely range 70.1% to 78.9%, 7,753 calls84.6%likely range 80.0% to 88.2%, 6,199 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone46.0%likely range 31.4% to 61.3%, 108 answers60.8%likely range 49.5% to 71.1%, 108 answers
Reception and admin team77.3%likely range 62.2% to 87.5%, 111 answers98.5%likely range 92.8% to 99.7%, 113 answers
Having a preferred professional20.6%likely range 11.1% to 35.1%, 116 answers30.8%likely range 21.7% to 41.5%, 115 answers
Seeing your preferred professionalNot shown: fewer than 30 answers42.0%likely range 24.9% to 61.2%, 37 answers
Knowing the next step78.1%likely range 63.2% to 88.1%, 112 answers87.0%likely range 77.8% to 92.7%, 114 answers
Contacting the practice63.2%likely range 47.9% to 76.2%, 114 answers79.3%likely range 69.1% to 86.7%, 114 answers
Wait for an appointment61.6%likely range 45.3% to 75.8%, 99 answers60.7%likely range 49.4% to 70.9%, 109 answers
Being listened to88.3%likely range 74.7% to 95.1%, 109 answers87.5%likely range 78.4% to 93.1%, 113 answers
Care and concern87.3%likely range 73.4% to 94.4%, 109 answers78.3%likely range 68.1% to 85.9%, 114 answers
Confidence and trust94.9%likely range 83.1% to 98.6%, 107 answers90.0%likely range 81.3% to 94.9%, 111 answers
Involvement in decisions95.0%likely range 83.0% to 98.7%, 105 answers90.1%likely range 81.2% to 95.0%, 107 answers
Needs met92.5%likely range 80.1% to 97.4%, 111 answers90.9%likely range 82.5% to 95.5%, 113 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months93.1%likely range 87.5% to 96.3%, 131 patients97.0%likely range 91.6% to 99.0%, 101 patients
Children at 18 months89.1%likely range 82.6% to 93.4%, 129 patients90.4%likely range 82.8% to 94.9%, 94 patients
Children at 5 years86.9%likely range 80.2% to 91.5%, 137 patients87.8%likely range 80.6% to 92.6%, 115 patients
Women aged 25 to 4980.6%likely range 79.0% to 82.2%, 2,465 patients78.2%likely range 76.3% to 80.1%, 1,824 patients
Women aged 50 to 6483.7%likely range 81.8% to 85.5%, 1,501 patients76.8%likely range 74.2% to 79.2%, 1,104 patients
Facts (NHS England, not part of the grade)
Registered patients15,019August 202611,138August 2026
Primary care networkLs25/ls26 PCNLs25/ls26 PCN
Phone–01924 822273
Friends and Family Test (its own feedback)98.9% good or very good178 answers, June 202687.8% good or very good41 answers, June 2026
Appointments (one month)9,056 in August 2026Same day 51.0%; face to face 78.9%3,984 in August 2026Same day 28.0%; face to face 89.1%
Antibiotic items per STAR-PU (one year)0.81England 0.74, April 2025 to March 20260.89England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.3 qualified permanent10.0 including trainees and locums2,369 patients per permanent GP5.9 qualified permanent5.9 including trainees and locums1,899 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences