Thurrock · Compare
Orsett Surgery vs Horndon-on-the-Hill Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Orsett Surgery and Horndon-on-the-Hill Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Orsett SurgeryRM16 3ET | Horndon-on-the-Hill SurgerySS17 8LB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.3likely range 70.5 to 81.2113 survey answers | 79.4likely range 75.8 to 82.385 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 73.2%likely range 65.2% to 80.0%, 113 answers | 80.7%likely range 77.2% to 83.8%, 85 answers |
| Access (mean of the two below) | 83.4%likely range 78.6% to 87.0% | 76.1%likely range 67.4% to 82.6% |
| Appointments within two weeks of booking | 89.3%likely range 82.8% to 93.5%, 1,989 appointments | 85.3%likely range 73.5% to 92.4%, 819 appointments |
| Calls answered by the practice | 77.4%likely range 70.4% to 83.2%, 3,393 calls | 66.8%likely range 53.9% to 77.7%, 1,188 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 57.0%likely range 48.3% to 65.3%, 106 answers | 66.6%likely range 62.4% to 70.5%, 80 answers |
| Reception and admin team | 78.5%likely range 70.7% to 84.6%, 111 answers | 89.4%likely range 86.6% to 91.7%, 84 answers |
| Having a preferred professional | 35.2%likely range 27.6% to 43.6%, 112 answers | 26.8%likely range 23.2% to 30.6%, 84 answers |
| Seeing your preferred professional | 45.6%likely range 32.3% to 59.7%, 41 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.4%likely range 77.2% to 89.7%, 107 answers | 83.2%likely range 79.7% to 86.2%, 79 answers |
| Contacting the practice | 67.8%likely range 59.5% to 75.2%, 111 answers | 76.0%likely range 72.3% to 79.4%, 84 answers |
| Wait for an appointment | 60.1%likely range 51.3% to 68.2%, 105 answers | 85.5%likely range 82.1% to 88.4%, 75 answers |
| Being listened to | 87.0%likely range 80.2% to 91.7%, 110 answers | 80.4%likely range 76.9% to 83.5%, 84 answers |
| Care and concern | 86.0%likely range 79.0% to 90.9%, 111 answers | 83.1%likely range 79.7% to 86.0%, 82 answers |
| Confidence and trust | 87.5%likely range 80.7% to 92.1%, 109 answers | 91.5%likely range 88.8% to 93.5%, 82 answers |
| Involvement in decisions | 86.6%likely range 79.6% to 91.5%, 107 answers | 92.5%likely range 89.9% to 94.5%, 78 answers |
| Needs met | 90.1%likely range 83.8% to 94.1%, 112 answers | 95.5%likely range 93.4% to 96.9%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.8%likely range 73.3% to 90.7%, 68 patients | 81.5%likely range 63.3% to 91.8%, 27 patients |
| Children at 18 months | 80.6%likely range 69.6% to 88.3%, 67 patients | 85.0%likely range 64.0% to 94.8%, 20 patients |
| Children at 5 years | 90.3%likely range 81.3% to 95.2%, 72 patients | 90.9%likely range 72.2% to 97.5%, 22 patients |
| Women aged 25 to 49 | 76.8%likely range 74.2% to 79.2%, 1,082 patients | 75.8%likely range 71.2% to 79.9%, 364 patients |
| Women aged 50 to 64 | 81.2%likely range 78.2% to 83.9%, 730 patients | 80.9%likely range 75.8% to 85.2%, 267 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,134August 2026 | 2,554August 2026 |
| Primary care network | Stanford-le-Hope PCN | Stanford-le-Hope PCN |
| Phone | 01375 892082 | 01375 642362 |
| Friends and Family Test (its own feedback) | 95.5% good or very good308 answers, June 2026 | 100.0% good or very good8 answers, June 2026 |
| Appointments (one month) | 3,785 in August 2026Same day 65.4%; face to face 33.0% | 927 in August 2026Same day 41.6%; face to face 69.1% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.66England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent6.2 including trainees and locums1,760 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.