St. Helens · Compare
Ormskirk House Surgery vs Newholme Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Ormskirk House Surgery and Newholme Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Ormskirk House SurgeryWA10 2DJ | Newholme SurgeryWA10 2DJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.0likely range 81.9 to 91.6113 survey answers | 86.3likely range 80.5 to 88.992 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 88.3%likely range 80.1% to 93.4%, 113 answers | 84.5%likely range 79.8% to 88.2%, 92 answers |
| Access (mean of the two below) | 87.1%likely range 80.0% to 89.5% | 90.5%likely range 74.4% to 90.5% |
| Appointments within two weeks of booking | 96.6%likely range 89.5% to 99.0%, 1,092 appointments | 100.0%likely range 83.9% to 100.0%, 306 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.8%likely range 69.1% to 86.1%, 108 answers | 87.2%likely range 82.7% to 90.7%, 87 answers |
| Reception and admin team | 94.5%likely range 87.7% to 97.7%, 109 answers | 89.0%likely range 84.7% to 92.2%, 88 answers |
| Having a preferred professional | 43.8%likely range 34.1% to 54.1%, 112 answers | 38.2%likely range 32.7% to 44.0%, 91 answers |
| Seeing your preferred professional | 62.7%likely range 47.5% to 75.7%, 53 answers | 81.6%likely range 73.2% to 87.8%, 36 answers |
| Knowing the next step | 93.6%likely range 86.5% to 97.1%, 109 answers | 86.4%likely range 81.9% to 90.0%, 88 answers |
| Contacting the practice | 86.3%likely range 77.7% to 91.9%, 113 answers | 83.9%likely range 79.1% to 87.7%, 91 answers |
| Wait for an appointment | 81.9%likely range 72.3% to 88.7%, 104 answers | 87.6%likely range 82.9% to 91.1%, 82 answers |
| Being listened to | 90.6%likely range 82.8% to 95.1%, 111 answers | 85.4%likely range 80.8% to 89.1%, 90 answers |
| Care and concern | 90.2%likely range 82.2% to 94.9%, 109 answers | 90.1%likely range 85.9% to 93.1%, 88 answers |
| Confidence and trust | 93.2%likely range 85.9% to 96.9%, 108 answers | 97.7%likely range 95.1% to 98.9%, 89 answers |
| Involvement in decisions | 96.5%likely range 90.2% to 98.8%, 108 answers | 91.8%likely range 87.9% to 94.5%, 87 answers |
| Needs met | 98.9%likely range 93.9% to 99.8%, 111 answers | 97.8%likely range 95.4% to 99.0%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 76.5%likely range 63.2% to 86.0%, 51 patients | 88.5%likely range 71.0% to 96.0%, 26 patients |
| Children at 18 months | 70.7%likely range 58.0% to 80.8%, 58 patients | 83.3%likely range 66.4% to 92.7%, 30 patients |
| Children at 5 years | 78.5%likely range 67.0% to 86.7%, 65 patients | 86.2%likely range 69.4% to 94.5%, 29 patients |
| Women aged 25 to 49 | 72.7%likely range 69.8% to 75.4%, 962 patients | 65.8%likely range 61.5% to 69.8%, 491 patients |
| Women aged 50 to 64 | 74.3%likely range 70.9% to 77.3%, 711 patients | 70.3%likely range 64.6% to 75.3%, 279 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,997August 2026 | 3,197August 2026 |
| Primary care network | St Helens Central PCN | St Helens Central PCN |
| Phone | 01744 624808 | 01744 621730 |
| Friends and Family Test (its own feedback) | 88.3% good or very good120 answers, June 2026 | 4 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 1,953 in August 2026Same day 48.5%; face to face 69.4% | 838 in August 2026Same day 49.7%; face to face 31.0% |
| Antibiotic items per STAR-PU (one year) | 0.83England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.1 qualified permanent2.1 including trainees and locums3,280 patients per permanent GP | 1.0 qualified permanent1.0 including trainees and locums3,155 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.