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Orient House Medical Centre vs Deane Clinic 1

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Orient House Medical Centre’s Practice Grade is clearly higher than Deane Clinic 1’s: its likely range lies wholly above.

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Side by side

MeasureOrient House Medical CentreBL3 5QEDeane Clinic 1BL3 4LU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.9likely range 81.2 to 89.983 survey answersClearly higher67.7likely range 64.6 to 70.3130 survey answers
Label (against the England average)Clearly above the England averageNo label
Patients who describe the practice as good85.9%likely range 80.4% to 90.1%, 83 answersClearly higher61.1%likely range 57.6% to 64.4%, 130 answers
Access (mean of the two below)89.2%likely range 75.0% to 90.4%82.8%likely range 76.9% to 87.0%
Appointments within two weeks of booking98.7%likely range 84.5% to 99.9%, 383 appointments95.5%likely range 88.5% to 98.3%, 1,237 appointments
Calls answered by the practiceNot in the grade: no phone data70.0%likely range 60.6% to 77.9%, 2,170 calls
More survey questions (not part of the grade)
Getting through on the phone80.1%likely range 73.9% to 85.1%, 81 answers62.5%likely range 59.0% to 65.9%, 124 answers
Reception and admin team87.8%likely range 82.5% to 91.6%, 83 answers73.0%likely range 69.8% to 76.0%, 129 answers
Having a preferred professional52.8%likely range 45.9% to 59.6%, 83 answers36.1%likely range 32.8% to 39.5%, 129 answers
Seeing your preferred professional49.5%likely range 39.9% to 59.2%, 43 answers28.7%likely range 23.7% to 34.4%, 46 answers
Knowing the next step82.5%likely range 76.4% to 87.3%, 79 answers70.6%likely range 67.2% to 73.8%, 120 answers
Contacting the practice84.5%likely range 78.8% to 88.8%, 83 answers62.1%likely range 58.6% to 65.4%, 126 answers
Wait for an appointment81.0%likely range 74.7% to 86.1%, 77 answers63.2%likely range 59.5% to 66.7%, 115 answers
Being listened to88.2%likely range 82.9% to 92.0%, 82 answers68.5%likely range 65.2% to 71.7%, 126 answers
Care and concern87.8%likely range 82.4% to 91.6%, 82 answers71.0%likely range 67.8% to 74.1%, 127 answers
Confidence and trust91.7%likely range 87.0% to 94.8%, 82 answers77.4%likely range 74.3% to 80.2%, 124 answers
Involvement in decisions89.1%likely range 83.8% to 92.8%, 79 answers82.4%likely range 79.4% to 85.1%, 115 answers
Needs met90.6%likely range 85.7% to 93.9%, 83 answers78.3%likely range 75.2% to 81.1%, 121 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.9%likely range 72.2% to 91.3%, 56 patients93.0%likely range 81.4% to 97.6%, 43 patients
Children at 18 months75.6%likely range 61.3% to 85.8%, 45 patients89.8%likely range 78.2% to 95.6%, 49 patients
Children at 5 years87.2%likely range 74.8% to 94.0%, 47 patients93.8%likely range 83.2% to 97.9%, 48 patients
Women aged 25 to 4952.9%likely range 48.8% to 56.9%, 575 patients58.5%likely range 54.5% to 62.3%, 614 patients
Women aged 50 to 6468.0%likely range 61.9% to 73.6%, 244 patients73.9%likely range 67.9% to 79.2%, 230 patients
Facts (NHS England, not part of the grade)
Registered patients3,427August 20263,564August 2026
Primary care networkBolton Central PCNBolton Central PCN
Phone01204 46219801204 64089
Friends and Family Test (its own feedback)100.0% good or very good10 answers, June 2026100.0% good or very good12 answers, June 2026
Appointments (one month)1,200 in August 2026Same day 53.8%; face to face 66.2%1,415 in August 2026Same day 54.1%; face to face 63.9%
Antibiotic items per STAR-PU (one year)1.03England 0.74, April 2025 to March 20260.96England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.0 qualified permanent1.0 including trainees and locums3,427 patients per permanent GP1.0 qualified permanent1.0 including trainees and locums3,564 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences