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Orchard Surgery,melbourn vs Roysia Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Orchard Surgery,melbourn and Roysia Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Orchard Surgery,melbournSG8 6BX | Roysia SurgerySG8 5PT |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.0likely range 73.5 to 81.8118 survey answers | 75.3likely range 71.7 to 78.4112 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 76.3%likely range 70.1% to 81.5%, 118 answers | 78.2%likely range 73.7% to 82.1%, 112 answers |
| Access (mean of the two below) | 81.7%likely range 77.5% to 85.2%Clearly higher | 68.4%likely range 62.7% to 73.5% |
| Appointments within two weeks of booking | 94.3%likely range 90.4% to 96.7%, 3,237 appointmentsClearly higher | 67.0%likely range 58.9% to 74.3%, 2,129 appointments |
| Calls answered by the practice | 68.9%likely range 61.5% to 75.5%, 3,416 calls | 69.7%likely range 61.7% to 76.7%, 2,937 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.7%likely range 38.9% to 52.6%, 110 answers | 66.0%likely range 60.9% to 70.8%, 107 answers |
| Reception and admin team | 81.9%likely range 76.0% to 86.6%, 111 answers | 84.7%likely range 80.7% to 88.1%, 110 answers |
| Having a preferred professional | 16.4%likely range 12.0% to 21.9%, 118 answers | 16.1%likely range 12.7% to 20.2%, 111 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 85.6%likely range 80.1% to 89.8%, 110 answers | 78.9%likely range 74.3% to 82.8%, 108 answers |
| Contacting the practice | 66.6%likely range 59.9% to 72.6%, 115 answers | 76.2%likely range 71.5% to 80.2%, 111 answers |
| Wait for an appointment | 76.8%likely range 70.3% to 82.3%, 104 answers | 72.2%likely range 67.0% to 76.8%, 97 answers |
| Being listened to | 88.9%likely range 83.8% to 92.5%, 114 answers | 89.4%likely range 85.9% to 92.2%, 110 answers |
| Care and concern | 87.1%likely range 81.9% to 91.0%, 115 answers | 86.5%likely range 82.6% to 89.7%, 110 answers |
| Confidence and trust | 97.8%likely range 94.7% to 99.1%, 114 answers | 94.4%likely range 91.5% to 96.4%, 106 answers |
| Involvement in decisions | 98.6%likely range 95.6% to 99.5%, 104 answers | 94.2%likely range 91.1% to 96.2%, 104 answers |
| Needs met | 92.7%likely range 88.3% to 95.5%, 114 answers | 88.4%likely range 84.7% to 91.3%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.6%likely range 85.9% to 97.2%, 78 patients | 87.5%likely range 77.9% to 93.3%, 72 patients |
| Children at 18 months | 89.5%likely range 81.3% to 94.4%, 86 patients | 84.6%likely range 73.9% to 91.4%, 65 patients |
| Children at 5 years | 90.7%likely range 83.3% to 95.0%, 97 patients | 90.0%likely range 81.5% to 94.8%, 80 patients |
| Women aged 25 to 49 | 73.2%likely range 70.7% to 75.6%, 1,244 patients | 74.3%likely range 71.6% to 76.8%, 1,092 patients |
| Women aged 50 to 64 | 77.1%likely range 74.1% to 79.9%, 791 patients | 80.3%likely range 76.8% to 83.4%, 554 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,232August 2026 | 6,173August 2026 |
| Primary care network | Meridian PCN | Meridian PCN |
| Phone | 01763 260220 | 01763 243166 |
| Friends and Family Test (its own feedback) | 98.1% good or very good52 answers, June 2026 | 3 answers in June 2026; shares not published below 5 |
| Appointments (one month) | 5,030 in August 2026Same day 52.2%; face to face 48.3% | 2,725 in August 2026Same day 25.8%; face to face 67.3% |
| Antibiotic items per STAR-PU (one year) | 0.96England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent8.0 including trainees and locums1,625 patients per permanent GP | 2.7 qualified permanent2.7 including trainees and locums2,258 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.