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Orchard Croft vs Lupset Health Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Orchard Croft and Lupset Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureOrchard CroftWF4 5BYLupset Health CentreWF2 8FE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.0likely range 60.3 to 78.2104 survey answers76.1likely range 65.0 to 83.794 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good64.8%likely range 51.1% to 76.4%, 104 answers77.0%likely range 61.2% to 87.7%, 94 answers
Access (mean of the two below)81.9%likely range 78.1% to 85.2%Clearly higher74.0%likely range 70.2% to 77.3%
Appointments within two weeks of booking93.0%likely range 89.7% to 95.3%, 4,882 appointmentsClearly higher81.7%likely range 76.2% to 86.1%, 3,608 appointments
Calls answered by the practice70.7%likely range 63.8% to 76.8%, 3,846 calls66.2%likely range 61.0% to 71.1%, 6,994 calls
More survey questions (not part of the grade)
Getting through on the phone40.3%likely range 27.9% to 54.1%, 102 answers33.1%likely range 19.9% to 49.6%, 91 answers
Reception and admin team82.6%likely range 69.9% to 90.6%, 103 answers78.2%likely range 62.3% to 88.6%, 92 answers
Having a preferred professional21.4%likely range 12.5% to 34.3%, 106 answers23.7%likely range 12.8% to 39.5%, 94 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step77.6%likely range 64.0% to 87.0%, 98 answers82.7%likely range 66.4% to 92.0%, 84 answers
Contacting the practice53.4%likely range 40.1% to 66.3%, 105 answers58.7%likely range 42.7% to 73.0%, 95 answers
Wait for an appointment59.6%likely range 45.0% to 72.7%, 91 answers75.6%likely range 58.7% to 87.0%, 85 answers
Being listened to78.4%likely range 64.8% to 87.7%, 97 answers78.2%likely range 62.3% to 88.6%, 92 answers
Care and concern83.1%likely range 70.2% to 91.2%, 98 answers83.0%likely range 67.7% to 92.0%, 92 answers
Confidence and trust92.2%likely range 80.9% to 97.0%, 95 answers95.8%likely range 83.6% to 99.0%, 92 answers
Involvement in decisions85.7%likely range 72.9% to 93.0%, 95 answers90.9%likely range 76.4% to 96.8%, 86 answers
Needs met89.0%likely range 77.0% to 95.1%, 97 answers93.3%likely range 80.3% to 98.0%, 92 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months79.6%likely range 67.1% to 88.2%, 54 patients91.8%likely range 84.7% to 95.8%, 98 patients
Children at 18 months88.9%likely range 78.8% to 94.5%, 63 patients92.2%likely range 85.9% to 95.9%, 116 patients
Children at 5 years91.3%likely range 83.0% to 95.7%, 80 patients87.7%likely range 80.9% to 92.3%, 130 patients
Women aged 25 to 4975.8%likely range 73.6% to 77.9%, 1,495 patients71.8%likely range 69.9% to 73.7%, 2,127 patients
Women aged 50 to 6479.0%likely range 76.5% to 81.3%, 1,107 patients74.0%likely range 71.4% to 76.5%, 1,156 patients
Facts (NHS England, not part of the grade)
Registered patients10,428August 202613,247August 2026
Primary care networkWest Wakefield PCNWest Wakefield PCN
Phone01924 27101601924 668977
Friends and Family Test (its own feedback)No results for June 202688.5% good or very good573 answers, June 2026
Appointments (one month)7,686 in August 2026Same day 57.6%; face to face 31.6%6,310 in August 2026Same day 44.7%; face to face 72.8%
Antibiotic items per STAR-PU (one year)0.77England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.0 qualified permanent12.3 including trainees and locums2,072 patients per permanent GP7.2 qualified permanent13.5 including trainees and locums1,849 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences