Darlington · Compare
Orchard Court Surgery vs Denmark Street Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Orchard Court Surgery and Denmark Street Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Orchard Court SurgeryDL3 6HZ | Denmark Street SurgeryDL3 0PD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.0likely range 78.4 to 89.886 survey answers | 79.8likely range 65.9 to 86.0106 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 96.2%likely range 84.3% to 99.2%, 86 answers | 86.8%likely range 67.1% to 95.5%, 106 answers |
| Access (mean of the two below) | 65.5%likely range 58.4% to 71.6% | 63.3%likely range 58.9% to 67.5% |
| Appointments within two weeks of booking | 75.0%likely range 67.9% to 81.1%, 2,505 appointmentsClearly higher | 43.5%likely range 36.1% to 51.1%, 2,490 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 83.0%likely range 78.4% to 86.7%, 6,592 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 86.4%likely range 71.3% to 94.2%, 82 answers | 53.3%likely range 32.9% to 72.7%, 98 answers |
| Reception and admin team | 98.5%likely range 87.3% to 99.8%, 81 answers | 91.2%likely range 72.1% to 97.6%, 103 answers |
| Having a preferred professional | 46.0%likely range 30.9% to 62.0%, 85 answers | 39.2%likely range 21.9% to 59.8%, 105 answers |
| Seeing your preferred professional | 34.0%likely range 15.4% to 59.3%, 36 answers | 15.0%likely range 2.9% to 51.2%, 37 answers |
| Knowing the next step | 95.0%likely range 82.0% to 98.7%, 80 answers | 91.9%likely range 72.5% to 98.0%, 99 answers |
| Contacting the practice | 89.8%likely range 75.7% to 96.1%, 85 answers | 76.2%likely range 55.2% to 89.3%, 104 answers |
| Wait for an appointment | 64.4%likely range 47.2% to 78.6%, 77 answers | 69.0%likely range 46.8% to 84.9%, 94 answers |
| Being listened to | 86.6%likely range 71.5% to 94.3%, 82 answers | 93.2%likely range 74.3% to 98.5%, 100 answers |
| Care and concern | 93.9%likely range 81.0% to 98.3%, 84 answers | 90.4%likely range 70.9% to 97.4%, 100 answers |
| Confidence and trust | 94.7%likely range 82.2% to 98.6%, 85 answers | 98.1%likely range 81.6% to 99.8%, 102 answers |
| Involvement in decisions | 91.9%likely range 78.0% to 97.3%, 81 answers | 94.7%likely range 75.4% to 99.0%, 93 answers |
| Needs met | 91.2%likely range 77.5% to 96.9%, 85 answers | 91.4%likely range 72.5% to 97.7%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.0%likely range 86.3% to 96.6%, 100 patients | 86.7%likely range 79.8% to 91.5%, 128 patients |
| Children at 18 months | 97.5%likely range 91.2% to 99.3%, 79 patients | 82.4%likely range 74.5% to 88.2%, 119 patients |
| Children at 5 years | 93.8%likely range 87.2% to 97.1%, 97 patients | 78.9%likely range 71.4% to 84.8%, 142 patients |
| Women aged 25 to 49 | 76.1%likely range 73.9% to 78.2%, 1,489 patients | 67.2%likely range 65.3% to 69.1%, 2,379 patients |
| Women aged 50 to 64 | 79.6%likely range 76.6% to 82.2%, 798 patients | 72.5%likely range 70.0% to 75.0%, 1,231 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,638August 2026 | 14,575August 2026 |
| Primary care network | Darlington PCN | Darlington PCN |
| Phone | 01325 465285 | 01325 460731 |
| Friends and Family Test (its own feedback) | 3 answers in June 2026; shares not published below 5 | No results for June 2026 |
| Appointments (one month) | 4,897 in August 2026Same day 51.3%; face to face 52.8% | 5,022 in August 2026Same day 23.5%; face to face 82.3% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.97England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.9 qualified permanent3.9 including trainees and locums2,196 patients per permanent GP | 7.1 qualified permanent11.7 including trainees and locums2,055 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.