North East Lincolnshire · Compare
Open Door vs Quayside Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Quayside Medical Centre’s Practice Grade is clearly higher than Open Door’s: its likely range lies wholly above.
Add a third practiceAll practices in North East Lincolnshire
Side by side
| Measure | Open DoorDN32 7DL | Quayside Medical CentreDN32 7DL |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 77.0likely range 71.4 to 80.076 survey answers | 84.7likely range 81.0 to 87.489 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 73.8%likely range 69.7% to 77.6%, 76 answers | 83.2%likely range 78.7% to 86.9%, 89 answersClearly higher |
| Access (mean of the two below) | 84.2%likely range 68.3% to 89.0% | 88.1%likely range 81.4% to 89.9% |
| Appointments within two weeks of booking | 93.7%likely range 77.8% to 98.5%, 399 appointments | 97.6%likely range 90.9% to 99.4%, 1,106 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.9%likely range 54.1% to 63.6%, 66 answers | 66.0%likely range 60.5% to 71.1%, 85 answers |
| Reception and admin team | 83.2%likely range 79.4% to 86.4%, 72 answers | 90.0%likely range 86.1% to 92.9%, 86 answers |
| Having a preferred professional | 31.8%likely range 27.7% to 36.1%, 75 answers | 41.4%likely range 36.1% to 46.9%, 88 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 65.7%likely range 61.1% to 70.0%, 70 answers | 76.5%likely range 71.4% to 81.0%, 84 answers |
| Contacting the practice | 70.4%likely range 66.0% to 74.5%, 71 answers | 76.8%likely range 71.7% to 81.1%, 86 answers |
| Wait for an appointment | 63.5%likely range 58.2% to 68.5%, 54 answers | 82.4%likely range 77.3% to 86.5%, 74 answers |
| Being listened to | 78.6%likely range 74.2% to 82.4%, 63 answers | 84.6%likely range 80.0% to 88.3%, 82 answers |
| Care and concern | 81.7%likely range 77.6% to 85.2%, 64 answers | 85.6%likely range 81.1% to 89.2%, 82 answers |
| Confidence and trust | 82.4%likely range 78.4% to 85.8%, 66 answers | 96.1%likely range 93.2% to 97.8%, 82 answers |
| Involvement in decisions | 88.1%likely range 84.4% to 91.0%, 60 answers | 94.4%likely range 91.0% to 96.5%, 77 answers |
| Needs met | 77.0%likely range 72.6% to 80.9%, 63 answers | 91.1%likely range 87.3% to 93.8%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 70.8%likely range 50.8% to 85.1%, 24 patients | 83.6%likely range 71.7% to 91.1%, 55 patients |
| Children at 18 months | 87.5%likely range 71.9% to 95.0%, 32 patients | 73.3%likely range 59.0% to 84.0%, 45 patients |
| Children at 5 years | 78.8%likely range 62.2% to 89.3%, 33 patients | 87.8%likely range 75.8% to 94.3%, 49 patients |
| Women aged 25 to 49 | 49.3%likely range 44.6% to 54.0%, 436 patients | 55.1%likely range 51.3% to 58.8%, 679 patients |
| Women aged 50 to 64 | 50.9%likely range 41.9% to 59.8%, 116 patients | 60.8%likely range 54.4% to 66.8%, 237 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 2,416August 2026 | 3,500August 2026 |
| Primary care network | Meridian Health Group NEL PCN | Meridian Health Group NEL PCN |
| Phone | 01472 722000 | 01472 344608 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 1,897 in August 2026Same day 44.1%; face to face 89.0% | 1,486 in August 2026Same day 78.5%; face to face 83.8% |
| Antibiotic items per STAR-PU (one year) | 0.99England 0.74, April 2025 to March 2026 | 0.54England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.2 qualified permanent0.2 including trainees and locums | 0.8 qualified permanent0.8 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.