Blackburn with Darwen · Compare
Olive Medical Centre vs Primrose Bank Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Olive Medical Centre and Primrose Bank Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Olive Medical CentreBB1 7EP | Primrose Bank Medical CentreBB1 5ER |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 67.7likely range 59.6 to 74.987 survey answers | 60.0likely range 53.5 to 66.3132 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 62.9%likely range 51.5% to 73.0%, 87 answers | 54.4%likely range 45.2% to 63.2%, 132 answers |
| Access (mean of the two below) | 78.9%likely range 74.1% to 81.9% | 73.0%likely range 68.8% to 76.6% |
| Appointments within two weeks of booking | 96.1%likely range 88.4% to 98.7%, 1,020 appointmentsClearly higher | 79.8%likely range 73.1% to 85.1%, 2,634 appointments |
| Calls answered by the practice | 61.7%likely range 55.9% to 67.1%, 6,001 calls | 66.2%likely range 61.0% to 71.0%, 7,126 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 27.7%likely range 18.7% to 39.0%, 84 answers | 39.4%likely range 30.7% to 48.7%, 128 answers |
| Reception and admin team | 71.4%likely range 59.9% to 80.7%, 82 answers | 64.2%likely range 55.0% to 72.4%, 131 answers |
| Having a preferred professional | 42.6%likely range 31.9% to 54.1%, 86 answers | 36.0%likely range 27.8% to 45.2%, 131 answers |
| Seeing your preferred professional | 25.2%likely range 13.5% to 42.1%, 40 answers | 31.8%likely range 19.0% to 48.0%, 44 answers |
| Knowing the next step | 75.0%likely range 63.5% to 83.8%, 79 answers | 78.2%likely range 69.4% to 85.1%, 122 answers |
| Contacting the practice | 58.7%likely range 47.1% to 69.4%, 84 answers | 58.2%likely range 48.8% to 66.9%, 128 answers |
| Wait for an appointment | 56.5%likely range 43.7% to 68.4%, 69 answers | 51.2%likely range 41.3% to 61.0%, 111 answers |
| Being listened to | 78.4%likely range 67.3% to 86.4%, 82 answers | 74.8%likely range 65.8% to 82.1%, 123 answers |
| Care and concern | 79.3%likely range 68.3% to 87.2%, 81 answers | 74.0%likely range 64.9% to 81.4%, 124 answers |
| Confidence and trust | 90.4%likely range 81.1% to 95.4%, 80 answers | 82.8%likely range 74.5% to 88.8%, 123 answers |
| Involvement in decisions | 85.5%likely range 74.4% to 92.2%, 71 answers | 83.2%likely range 74.7% to 89.3%, 117 answers |
| Needs met | 86.2%likely range 75.6% to 92.6%, 75 answers | 78.3%likely range 69.7% to 85.1%, 126 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 77.4%likely range 67.9% to 84.7%, 93 patients | 79.8%likely range 70.6% to 86.7%, 94 patients |
| Children at 18 months | 74.1%likely range 63.9% to 82.2%, 85 patients | 79.1%likely range 69.3% to 86.3%, 86 patients |
| Children at 5 years | 77.5%likely range 67.8% to 85.0%, 89 patients | 76.8%likely range 67.5% to 84.0%, 99 patients |
| Women aged 25 to 49 | 44.0%likely range 41.3% to 46.7%, 1,284 patients | 45.3%likely range 42.8% to 47.8%, 1,520 patients |
| Women aged 50 to 64 | 63.2%likely range 58.6% to 67.5%, 451 patients | 64.9%likely range 61.2% to 68.3%, 686 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,257August 2026 | 9,152August 2026 |
| Primary care network | Blackburn North PCN | Blackburn North PCN |
| Phone | 01254 287070 | 01254 672132 |
| Friends and Family Test (its own feedback) | 50.6% good or very good176 answers, June 2026 | 81.2% good or very good314 answers, June 2026 |
| Appointments (one month) | 4,310 in August 2026Same day 67.6%; face to face 83.0% | 2,921 in August 2026Same day 45.3%; face to face 64.5% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent2.3 including trainees and locums3,202 patients per permanent GP | 0.5 qualified permanent2.6 including trainees and locums |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.