Sandwell · Compare
Oldbury Health Centre vs St Paul's Partnership - Lyng Medical
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Oldbury Health Centre and St Paul's Partnership - Lyng Medical cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Oldbury Health CentreB69 4DE | St Paul's Partnership - Lyng MedicalB70 7AW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.1likely range 46.3 to 92.281 survey answers | 86.4likely range 83.0 to 89.192 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.5%likely range 30.1% to 95.6%, 81 answers | 87.6%likely range 83.6% to 90.8%, 92 answers |
| Access (mean of the two below) | 83.9%likely range 81.5% to 86.0% | 83.4%likely range 77.2% to 88.2% |
| Appointments within two weeks of booking | 98.9%likely range 96.9% to 99.6%, 4,555 appointments | 97.3%likely range 92.2% to 99.1%, 1,637 appointments |
| Calls answered by the practice | 68.8%likely range 64.4% to 73.0%, 9,221 calls | 69.5%likely range 58.2% to 78.8%, 1,534 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.5%likely range 11.7% to 83.0%, 76 answers | 65.0%likely range 59.4% to 70.3%, 84 answers |
| Reception and admin team | 78.7%likely range 32.0% to 96.7%, 79 answers | 86.8%likely range 82.4% to 90.2%, 86 answers |
| Having a preferred professional | 20.6%likely range 3.2% to 67.1%, 81 answers | 43.0%likely range 37.6% to 48.5%, 92 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 57.0%likely range 48.2% to 65.5%, 37 answers |
| Knowing the next step | 77.8%likely range 29.7% to 96.7%, 72 answers | 86.5%likely range 82.1% to 90.0%, 85 answers |
| Contacting the practice | 64.2%likely range 22.6% to 91.7%, 80 answers | 80.7%likely range 75.9% to 84.7%, 90 answers |
| Wait for an appointment | 60.3%likely range 19.0% to 90.8%, 72 answers | 76.3%likely range 70.8% to 80.9%, 79 answers |
| Being listened to | 89.0%likely range 40.2% to 99.0%, 80 answers | 89.3%likely range 85.3% to 92.3%, 89 answers |
| Care and concern | 89.2%likely range 40.4% to 99.0%, 80 answers | 90.8%likely range 87.0% to 93.5%, 90 answers |
| Confidence and trust | 90.0%likely range 40.8% to 99.2%, 79 answers | 95.3%likely range 92.2% to 97.1%, 87 answers |
| Involvement in decisions | 89.4%likely range 39.7% to 99.1%, 77 answers | 98.3%likely range 96.1% to 99.3%, 83 answers |
| Needs met | 89.4%likely range 40.8% to 99.0%, 81 answers | 95.9%likely range 93.1% to 97.7%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.5%likely range 85.0% to 92.8%, 238 patients | 89.6%likely range 77.8% to 95.5%, 48 patients |
| Children at 18 months | 79.9%likely range 74.7% to 84.2%, 273 patients | 89.7%likely range 76.4% to 95.9%, 39 patients |
| Children at 5 years | 56.0%likely range 49.6% to 62.2%, 234 patients | 81.3%likely range 68.1% to 89.8%, 48 patients |
| Women aged 25 to 49 | 63.9%likely range 62.4% to 65.4%, 3,914 patients | 77.6%likely range 74.2% to 80.7%, 626 patients |
| Women aged 50 to 64 | 75.1%likely range 73.0% to 77.0%, 1,780 patients | 85.2%likely range 79.9% to 89.3%, 223 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,937August 2026 | 3,329August 2026 |
| Primary care network | Oldbury & Smethwick PCN | Oldbury & Smethwick PCN |
| Phone | 0121 5431266 | 0121 6122300 |
| Friends and Family Test (its own feedback) | 88.4% good or very good319 answers, June 2026 | 90.3% good or very good93 answers, June 2026 |
| Appointments (one month) | 11,060 in August 2026Same day 51.9%; face to face 70.5% | 1,701 in August 2026Same day 54.6%; face to face 35.3% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.47England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent10.7 including trainees and locums3,546 patients per permanent GP | 0.5 qualified permanent0.5 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.