Tendring · Compare
Old Road Surgery vs North Clacton Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Old Road Surgery and North Clacton Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Old Road SurgeryCO15 3AU | North Clacton Medical PracticeCO15 4TN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 57.7likely range 47.6 to 67.1107 survey answers | 66.4likely range 58.5 to 73.6129 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 57.1%likely range 42.8% to 70.3%, 107 answers | 60.3%likely range 49.1% to 70.5%, 129 answers |
| Access (mean of the two below) | 59.1%likely range 53.4% to 63.9% | 80.5%likely range 76.2% to 83.4%Clearly higher |
| Appointments within two weeks of booking | 74.0%likely range 64.1% to 81.9%, 1,395 appointments | 94.7%likely range 87.9% to 97.8%, 1,352 appointmentsClearly higher |
| Calls answered by the practice | 44.1%likely range 38.7% to 49.6%, 6,638 calls | 66.3%likely range 61.0% to 71.2%, 6,757 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 35.1%likely range 22.6% to 50.0%, 101 answers | 39.4%likely range 28.8% to 51.1%, 118 answers |
| Reception and admin team | 66.6%likely range 52.1% to 78.5%, 106 answers | 86.7%likely range 77.3% to 92.6%, 127 answers |
| Having a preferred professional | 23.7%likely range 13.7% to 37.8%, 106 answers | 25.7%likely range 17.2% to 36.5%, 128 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 73.3%likely range 57.5% to 84.8%, 88 answers | 80.5%likely range 70.0% to 88.0%, 122 answers |
| Contacting the practice | 51.0%likely range 36.7% to 65.1%, 102 answers | 53.3%likely range 42.2% to 64.1%, 127 answers |
| Wait for an appointment | 47.3%likely range 32.3% to 62.9%, 87 answers | 61.9%likely range 49.6% to 72.9%, 107 answers |
| Being listened to | 67.6%likely range 53.0% to 79.5%, 104 answers | 78.4%likely range 67.6% to 86.4%, 121 answers |
| Care and concern | 73.9%likely range 59.5% to 84.5%, 104 answers | 73.3%likely range 62.1% to 82.2%, 121 answers |
| Confidence and trust | 78.5%likely range 64.3% to 88.0%, 103 answers | 85.2%likely range 75.3% to 91.6%, 121 answers |
| Involvement in decisions | 81.7%likely range 67.3% to 90.6%, 96 answers | 83.2%likely range 72.2% to 90.4%, 109 answers |
| Needs met | 81.9%likely range 68.0% to 90.7%, 100 answers | 73.0%likely range 61.9% to 81.8%, 123 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 82.1%likely range 73.2% to 88.5%, 95 patients | 86.3%likely range 78.0% to 91.8%, 95 patients |
| Children at 18 months | 76.0%likely range 66.8% to 83.3%, 100 patients | 77.7%likely range 68.7% to 84.6%, 103 patients |
| Children at 5 years | 80.8%likely range 72.0% to 87.4%, 99 patients | 74.1%likely range 63.6% to 82.4%, 81 patients |
| Women aged 25 to 49 | 66.4%likely range 64.0% to 68.8%, 1,459 patients | 69.4%likely range 66.9% to 71.7%, 1,387 patients |
| Women aged 50 to 64 | 71.8%likely range 68.6% to 74.8%, 794 patients | 70.9%likely range 68.0% to 73.7%, 970 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,547August 2026 | 11,058August 2026 |
| Primary care network | Clacton PCN | Clacton PCN |
| Phone | 01255 424334 | 01255 688805 |
| Friends and Family Test (its own feedback) | 2 answers in June 2026; shares not published below 5 | 87.3% good or very good409 answers, June 2026 |
| Appointments (one month) | 3,877 in August 2026Same day 18.8%; face to face 82.0% | 4,980 in August 2026Same day 20.6%; face to face 79.0% |
| Antibiotic items per STAR-PU (one year) | 0.88England 0.74, April 2025 to March 2026 | 0.91England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.5 qualified permanent2.5 including trainees and locums3,891 patients per permanent GP | 2.5 qualified permanent2.6 including trainees and locums4,411 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.