Southwark · Compare
Old Kent Road Surgery vs East Street
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Old Kent Road Surgery and East Street cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Old Kent Road SurgerySE1 5TY | East StreetSE17 2GN |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.1likely range 69.7 to 87.187 survey answers | 89.4likely range 84.2 to 92.189 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 77.7%likely range 62.9% to 87.7%, 87 answers | 94.2%likely range 87.3% to 97.4%, 89 answers |
| Access (mean of the two below) | 85.5%likely range 81.6% to 88.4% | 78.1%likely range 71.9% to 82.9% |
| Appointments within two weeks of booking | 90.1%likely range 84.9% to 93.7%, 2,797 appointmentsClearly higher | 78.1%likely range 69.5% to 84.8%, 1,695 appointments |
| Calls answered by the practice | 80.8%likely range 75.0% to 85.4%, 4,560 calls | 77.9%likely range 69.0% to 84.9%, 2,144 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 74.0%likely range 58.5% to 85.2%, 82 answers | 82.7%likely range 73.3% to 89.2%, 85 answers |
| Reception and admin team | 88.6%likely range 75.1% to 95.2%, 83 answers | 95.3%likely range 88.7% to 98.1%, 89 answers |
| Having a preferred professional | 30.7%likely range 18.8% to 45.9%, 87 answers | 51.3%likely range 41.1% to 61.3%, 89 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 48.8%likely range 34.9% to 62.8%, 46 answers |
| Knowing the next step | 79.8%likely range 64.6% to 89.6%, 80 answers | 93.3%likely range 85.8% to 97.0%, 81 answers |
| Contacting the practice | 74.8%likely range 59.5% to 85.7%, 83 answers | 88.5%likely range 80.2% to 93.6%, 87 answers |
| Wait for an appointment | 85.2%likely range 70.1% to 93.4%, 75 answers | 68.0%likely range 56.9% to 77.4%, 76 answers |
| Being listened to | 89.4%likely range 75.9% to 95.8%, 81 answers | 94.8%likely range 87.8% to 97.9%, 84 answers |
| Care and concern | 86.5%likely range 72.3% to 94.0%, 81 answers | 95.9%likely range 89.5% to 98.5%, 85 answers |
| Confidence and trust | 92.5%likely range 79.6% to 97.5%, 79 answers | 97.8%likely range 92.1% to 99.4%, 85 answers |
| Involvement in decisions | 93.0%likely range 80.1% to 97.8%, 78 answers | 95.3%likely range 88.2% to 98.2%, 80 answers |
| Needs met | 95.9%likely range 84.4% to 99.0%, 81 answers | 95.7%likely range 89.0% to 98.4%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.2%likely range 74.3% to 92.0%, 61 patients | 71.1%likely range 55.2% to 83.0%, 38 patients |
| Children at 18 months | 76.9%likely range 66.4% to 84.9%, 78 patients | 61.2%likely range 47.2% to 73.6%, 49 patients |
| Children at 5 years | 72.8%likely range 62.3% to 81.3%, 81 patients | 78.6%likely range 64.1% to 88.3%, 42 patients |
| Women aged 25 to 49 | 52.4%likely range 50.3% to 54.4%, 2,200 patients | 66.1%likely range 63.3% to 68.8%, 1,174 patients |
| Women aged 50 to 64 | 74.2%likely range 71.1% to 77.0%, 848 patients | 79.4%likely range 76.1% to 82.4%, 641 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,336August 2026 | 6,060August 2026 |
| Primary care network | North Southwark PCN | North Southwark PCN |
| Phone | 020 72526272 | 020 77034550 |
| Friends and Family Test (its own feedback) | 92.2% good or very good128 answers, June 2026 | 93.9% good or very good115 answers, June 2026 |
| Appointments (one month) | 3,023 in August 2026Same day 61.0%; face to face 75.1% | 2,428 in August 2026Same day 49.9%; face to face 43.8% |
| Antibiotic items per STAR-PU (one year) | 0.72England 0.74, April 2025 to March 2026 | 0.51England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.0 qualified permanent1.6 including trainees and locums10,336 patients per permanent GP | 3.6 qualified permanent3.6 including trainees and locums1,671 patients per permanent GP |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.