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Oakwood Surgery vs Pleasley Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Pleasley Surgery’s Practice Grade is clearly higher than Oakwood Surgery’s: its likely range lies wholly above.

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Side by side

MeasureOakwood SurgeryNG19 8BLPleasley SurgeryNG19 7PE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.9likely range 59.4 to 82.2103 survey answers87.3likely range 83.0 to 90.483 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good73.9%likely range 54.6% to 87.0%, 103 answers87.3%likely range 81.8% to 91.3%, 83 answers
Access (mean of the two below)70.5%likely range 66.7% to 73.9%87.1%likely range 80.5% to 91.4%Clearly higher
Appointments within two weeks of booking67.8%likely range 62.1% to 73.0%, 4,216 appointments82.2%likely range 70.4% to 89.9%, 886 appointments
Calls answered by the practice73.1%likely range 68.1% to 77.6%, 6,921 calls92.0%likely range 86.1% to 95.5%, 2,782 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone32.2%likely range 16.8% to 52.8%, 92 answers90.4%likely range 85.2% to 93.9%, 79 answers
Reception and admin team81.2%likely range 62.0% to 92.0%, 99 answers100.0%likely range 98.0% to 100.0%, 82 answers
Having a preferred professional28.0%likely range 14.4% to 47.3%, 104 answers33.1%likely range 26.6% to 40.2%, 81 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step77.0%likely range 57.3% to 89.3%, 98 answers97.1%likely range 93.5% to 98.7%, 79 answers
Contacting the practice68.0%likely range 48.5% to 82.8%, 102 answers90.6%likely range 85.5% to 94.0%, 83 answers
Wait for an appointment64.8%likely range 44.2% to 81.1%, 90 answers85.3%likely range 79.3% to 89.7%, 80 answers
Being listened to88.0%likely range 69.7% to 95.9%, 98 answers84.9%likely range 79.1% to 89.3%, 83 answers
Care and concern85.1%likely range 66.5% to 94.3%, 100 answers84.2%likely range 78.3% to 88.8%, 83 answers
Confidence and trust96.3%likely range 80.3% to 99.4%, 96 answers93.6%likely range 89.1% to 96.4%, 81 answers
Involvement in decisions94.6%likely range 77.6% to 98.9%, 93 answers86.5%likely range 80.6% to 90.8%, 78 answers
Needs met93.3%likely range 76.4% to 98.4%, 98 answers87.9%likely range 82.5% to 91.9%, 83 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.4%likely range 88.8% to 97.2%, 124 patients92.3%likely range 79.7% to 97.3%, 39 patients
Children at 18 months89.6%likely range 83.2% to 93.7%, 134 patients97.1%likely range 85.1% to 99.5%, 34 patients
Children at 5 years92.3%likely range 86.8% to 95.7%, 143 patients68.6%likely range 55.0% to 79.7%, 51 patients
Women aged 25 to 4965.4%likely range 63.5% to 67.3%, 2,339 patients74.0%likely range 70.6% to 77.1%, 699 patients
Women aged 50 to 6473.4%likely range 71.1% to 75.7%, 1,404 patients78.4%likely range 74.1% to 82.3%, 385 patients
Facts (NHS England, not part of the grade)
Registered patients15,926August 20264,416August 2026
Primary care networkMansfield North PCNMansfield North PCN
Phone01623 43555501623 810249
Friends and Family Test (its own feedback)93.3% good or very good764 answers, June 202696.1% good or very good258 answers, June 2026
Appointments (one month)6,881 in August 2026Same day 29.3%; face to face 78.2%1,729 in August 2026Same day 34.6%; face to face 72.8%
Antibiotic items per STAR-PU (one year)0.92England 0.74, April 2025 to March 20260.83England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.3 qualified permanent10.2 including trainees and locums1,930 patients per permanent GP1.7 qualified permanent1.7 including trainees and locums2,587 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences