Northumberland · Compare
Npc Cramlington vs Npc Elsdon Avenue
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Npc Cramlington and Npc Elsdon Avenue cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Npc CramlingtonNE23 6QN | Npc Elsdon AvenueNE25 0BW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.8likely range 79.6 to 86.9106 survey answers | 86.5likely range 82.8 to 88.9110 survey answers |
| Label (against the England average) | Clearly above the England average | Clearly above the England average |
| Patients who describe the practice as good | 91.4%likely range 86.5% to 94.7%, 106 answers | 86.4%likely range 82.4% to 89.6%, 110 answers |
| Access (mean of the two below) | 66.0%likely range 57.7% to 72.8% | 86.6%likely range 78.7% to 89.3%Clearly higher |
| Appointments within two weeks of booking | 75.5%likely range 67.2% to 82.3%, 1,863 appointments | 96.1%likely range 88.2% to 98.8%, 992 appointmentsClearly higher |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 86.4%likely range 80.5% to 90.7%, 101 answers | 79.6%likely range 75.0% to 83.5%, 109 answers |
| Reception and admin team | 95.5%likely range 91.4% to 97.7%, 103 answers | 92.1%likely range 88.8% to 94.5%, 110 answers |
| Having a preferred professional | 30.0%likely range 23.8% to 37.0%, 106 answers | 26.5%likely range 22.1% to 31.4%, 110 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 31.4%likely range 23.1% to 41.1%, 33 answers |
| Knowing the next step | 91.5%likely range 86.4% to 94.8%, 101 answers | 84.8%likely range 80.5% to 88.3%, 104 answers |
| Contacting the practice | 89.0%likely range 83.6% to 92.7%, 105 answers | 78.0%likely range 73.4% to 82.1%, 110 answers |
| Wait for an appointment | 93.2%likely range 88.3% to 96.1%, 97 answers | 77.4%likely range 72.6% to 81.6%, 105 answers |
| Being listened to | 90.7%likely range 85.6% to 94.1%, 105 answers | 91.8%likely range 88.4% to 94.2%, 110 answers |
| Care and concern | 91.4%likely range 86.4% to 94.7%, 105 answers | 89.3%likely range 85.6% to 92.1%, 110 answers |
| Confidence and trust | 95.5%likely range 91.4% to 97.7%, 104 answers | 96.7%likely range 94.2% to 98.1%, 107 answers |
| Involvement in decisions | 98.4%likely range 95.1% to 99.5%, 95 answers | 97.5%likely range 95.2% to 98.7%, 109 answers |
| Needs met | 98.8%likely range 95.8% to 99.6%, 104 answers | 96.4%likely range 93.9% to 97.9%, 110 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.5%likely range 84.9% to 98.7%, 44 patients | 92.2%likely range 81.5% to 96.9%, 51 patients |
| Children at 18 months | 95.3%likely range 84.5% to 98.7%, 43 patients | 90.9%likely range 80.4% to 96.1%, 55 patients |
| Children at 5 years | 84.6%likely range 72.5% to 92.0%, 52 patients | 87.8%likely range 74.5% to 94.7%, 41 patients |
| Women aged 25 to 49 | 77.9%likely range 75.0% to 80.6%, 852 patients | 76.6%likely range 73.4% to 79.5%, 727 patients |
| Women aged 50 to 64 | 78.5%likely range 74.3% to 82.2%, 419 patients | 80.2%likely range 75.8% to 84.0%, 369 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,537August 2026 | 4,394August 2026 |
| Primary care network | Northumbria PCN | Northumbria PCN |
| Phone | 01670 713911 | 0191 2372299 |
| Friends and Family Test (its own feedback) | 96.5% good or very good226 answers, June 2026 | 95.3% good or very good232 answers, June 2026 |
| Appointments (one month) | 3,154 in August 2026Same day 38.7%; face to face 79.6% | 2,700 in August 2026Same day 40.1%; face to face 62.3% |
| Antibiotic items per STAR-PU (one year) | 1.20England 0.74, April 2025 to March 2026 | 0.79England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.9 qualified permanent3.0 including trainees and locums2,919 patients per permanent GP | 2.5 qualified permanent2.5 including trainees and locums1,770 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.