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Northgate Surgery vs Ash Grove

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Northgate Surgery and Ash Grove cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureNorthgate SurgeryWF8 1NFAsh GroveWF11 0JA
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.6likely range 64.7 to 82.1124 survey answers75.4likely range 64.5 to 83.4103 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good72.7%likely range 58.7% to 83.4%, 124 answers73.0%likely range 57.5% to 84.4%, 103 answers
Access (mean of the two below)78.7%likely range 75.6% to 81.4%80.7%likely range 77.5% to 83.5%
Appointments within two weeks of booking84.9%likely range 81.0% to 88.1%, 5,875 appointments92.8%likely range 89.0% to 95.4%, 3,860 appointmentsClearly higher
Calls answered by the practice72.5%likely range 67.6% to 76.9%, 7,306 calls68.5%likely range 63.2% to 73.4%, 6,650 calls
More survey questions (not part of the grade)
Getting through on the phone55.4%likely range 41.2% to 68.9%, 120 answers38.7%likely range 24.8% to 54.7%, 99 answers
Reception and admin team91.7%likely range 80.0% to 96.8%, 118 answers83.9%likely range 69.0% to 92.4%, 99 answers
Having a preferred professional23.3%likely range 13.6% to 37.1%, 125 answers40.9%likely range 26.9% to 56.6%, 102 answers
Seeing your preferred professionalNot shown: fewer than 30 answers23.8%likely range 8.1% to 52.8%, 32 answers
Knowing the next step83.4%likely range 70.2% to 91.5%, 120 answers82.1%likely range 66.9% to 91.2%, 98 answers
Contacting the practice76.2%likely range 62.2% to 86.2%, 121 answers70.7%likely range 55.1% to 82.6%, 103 answers
Wait for an appointment75.4%likely range 60.8% to 85.9%, 113 answers62.3%likely range 45.4% to 76.7%, 88 answers
Being listened to91.2%likely range 79.5% to 96.5%, 120 answers87.8%likely range 73.8% to 94.9%, 100 answers
Care and concern89.4%likely range 77.3% to 95.4%, 121 answers87.7%likely range 73.8% to 94.8%, 101 answers
Confidence and trust92.6%likely range 81.2% to 97.3%, 119 answers92.9%likely range 80.3% to 97.7%, 101 answers
Involvement in decisions91.6%likely range 79.6% to 96.8%, 115 answers88.1%likely range 74.2% to 95.0%, 100 answers
Needs met90.3%likely range 78.4% to 96.0%, 121 answers90.1%likely range 76.7% to 96.1%, 102 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.5%likely range 86.2% to 94.8%, 164 patients92.4%likely range 86.2% to 96.0%, 119 patients
Children at 18 months92.6%likely range 88.2% to 95.5%, 204 patients88.8%likely range 82.4% to 93.1%, 134 patients
Children at 5 years89.4%likely range 83.9% to 93.2%, 170 patients92.0%likely range 86.2% to 95.5%, 137 patients
Women aged 25 to 4973.9%likely range 72.3% to 75.4%, 2,981 patients67.7%likely range 65.6% to 69.7%, 2,044 patients
Women aged 50 to 6477.6%likely range 75.3% to 79.7%, 1,369 patients72.1%likely range 69.3% to 74.8%, 1,029 patients
Facts (NHS England, not part of the grade)
Registered patients16,437August 202612,772August 2026
Primary care networkPontefract and Knottingley PCNPontefract and Knottingley PCN
Phone01977 70363501977 673141
Friends and Family Test (its own feedback)93.9% good or very good296 answers, June 202686.4% good or very good258 answers, June 2026
Appointments (one month)12,538 in August 2026Same day 62.2%; face to face 42.0%7,735 in August 2026Same day 41.7%; face to face 93.4%
Antibiotic items per STAR-PU (one year)0.96England 0.74, April 2025 to March 20260.82England 0.74, April 2025 to March 2026
GPs (full-time equivalent)15.9 qualified permanent23.4 including trainees and locums1,032 patients per permanent GP4.1 qualified permanent6.2 including trainees and locums3,133 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences