Canterbury · Compare
Northgate Medical Practice vs Canterbury Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Northgate Medical Practice and Canterbury Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Northgate Medical PracticeCT1 1WL | Canterbury Health CentreCT1 3JH |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.2likely range 57.9 to 82.0126 survey answers | 76.7likely range 69.4 to 82.593 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.4%likely range 52.1% to 86.4%, 126 answers | 74.3%likely range 64.4% to 82.3%, 93 answers |
| Access (mean of the two below) | 71.5%likely range 67.5% to 75.1% | 82.0%likely range 74.9% to 87.2% |
| Appointments within two weeks of booking | 75.0%likely range 68.8% to 80.4%, 3,221 appointments | 77.8%likely range 65.5% to 86.7%, 870 appointments |
| Calls answered by the practice | 67.9%likely range 62.9% to 72.5%, 7,631 calls | 86.1%likely range 78.7% to 91.3%, 2,411 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 34.8%likely range 18.4% to 55.8%, 117 answers | 72.4%likely range 61.9% to 80.9%, 86 answers |
| Reception and admin team | 80.7%likely range 60.2% to 92.1%, 119 answers | 84.9%likely range 75.9% to 90.9%, 91 answers |
| Having a preferred professional | 30.6%likely range 15.7% to 51.0%, 126 answers | 41.7%likely range 32.1% to 51.9%, 95 answers |
| Seeing your preferred professional | 41.2%likely range 15.5% to 72.9%, 43 answers | 58.2%likely range 43.0% to 72.0%, 44 answers |
| Knowing the next step | 83.4%likely range 62.9% to 93.7%, 117 answers | 88.4%likely range 79.8% to 93.6%, 87 answers |
| Contacting the practice | 65.3%likely range 44.9% to 81.3%, 124 answers | 79.1%likely range 69.2% to 86.4%, 88 answers |
| Wait for an appointment | 65.4%likely range 43.4% to 82.3%, 107 answers | 71.3%likely range 60.2% to 80.3%, 79 answers |
| Being listened to | 84.8%likely range 64.7% to 94.4%, 119 answers | 76.6%likely range 66.4% to 84.4%, 86 answers |
| Care and concern | 86.8%likely range 67.4% to 95.5%, 122 answers | 72.6%likely range 62.1% to 81.0%, 86 answers |
| Confidence and trust | 92.4%likely range 74.1% to 98.1%, 120 answers | 94.9%likely range 87.8% to 98.0%, 85 answers |
| Involvement in decisions | 84.8%likely range 64.6% to 94.5%, 118 answers | 80.4%likely range 70.2% to 87.7%, 82 answers |
| Needs met | 91.2%likely range 72.7% to 97.6%, 122 answers | 82.0%likely range 72.2% to 88.9%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.2%likely range 78.0% to 88.9%, 171 patients | 93.6%likely range 85.9% to 97.2%, 78 patients |
| Children at 18 months | 81.0%likely range 74.2% to 86.4%, 158 patients | 86.2%likely range 75.1% to 92.8%, 58 patients |
| Children at 5 years | 88.9%likely range 84.2% to 92.3%, 234 patients | 79.4%likely range 68.4% to 87.3%, 68 patients |
| Women aged 25 to 49 | 56.3%likely range 54.6% to 57.9%, 3,485 patients | 63.3%likely range 60.6% to 65.9%, 1,277 patients |
| Women aged 50 to 64 | 65.5%likely range 62.9% to 67.9%, 1,404 patients | 78.3%likely range 73.8% to 82.3%, 360 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 20,427August 2026 | 7,221August 2026 |
| Primary care network | Canterbury North PCN | Canterbury North PCN |
| Phone | 01227 208556 | 0300 0426600 |
| Friends and Family Test (its own feedback) | 95.0% good or very good545 answers, June 2026 | 97.6% good or very good84 answers, June 2026 |
| Appointments (one month) | 7,615 in August 2026Same day 27.3%; face to face 62.7% | 2,047 in August 2026Same day 36.0%; face to face 74.3% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.46England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.4 qualified permanent11.1 including trainees and locums2,173 patients per permanent GP | 3.5 qualified permanent3.5 including trainees and locums2,044 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.