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Northgate Health Centre vs Kes@northgate

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Northgate Health Centre and Kes@northgate cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureNorthgate Health CentreOX1 3EFKes@northgateOX1 3EF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade86.5likely range 76.5 to 91.2111 survey answers83.1likely range 78.6 to 86.5122 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good89.0%likely range 74.9% to 95.6%, 111 answers83.1%likely range 77.6% to 87.4%, 122 answers
Access (mean of the two below)80.4%likely range 75.9% to 83.9%82.9%likely range 75.1% to 88.0%
Appointments within two weeks of booking83.5%likely range 77.7% to 88.0%, 3,073 appointments81.8%likely range 70.5% to 89.3%, 970 appointments
Calls answered by the practice77.2%likely range 70.5% to 82.7%, 3,771 calls83.9%likely range 73.3% to 90.8%, 1,396 calls
More survey questions (not part of the grade)
Getting through on the phone82.8%likely range 66.9% to 92.0%, 103 answers98.3%likely range 95.4% to 99.4%, 111 answers
Reception and admin team95.3%likely range 82.9% to 98.8%, 109 answers97.9%likely range 94.9% to 99.1%, 114 answers
Having a preferred professional32.4%likely range 19.5% to 48.7%, 111 answers35.4%likely range 29.5% to 41.8%, 122 answers
Seeing your preferred professional63.3%likely range 39.7% to 81.8%, 52 answers65.8%likely range 56.4% to 74.1%, 59 answers
Knowing the next step92.1%likely range 78.4% to 97.4%, 107 answers93.3%likely range 89.1% to 95.9%, 115 answers
Contacting the practice86.6%likely range 71.7% to 94.3%, 108 answers87.8%likely range 82.8% to 91.5%, 117 answers
Wait for an appointment74.9%likely range 57.8% to 86.6%, 99 answers78.3%likely range 72.0% to 83.5%, 106 answers
Being listened to99.4%likely range 89.1% to 100.0%, 107 answers95.0%likely range 91.1% to 97.2%, 113 answers
Care and concern98.9%likely range 88.1% to 99.9%, 106 answers94.5%likely range 90.5% to 96.9%, 111 answers
Confidence and trust99.4%likely range 89.1% to 100.0%, 107 answers99.8%likely range 97.8% to 100.0%, 113 answers
Involvement in decisions99.1%likely range 88.1% to 99.9%, 102 answers97.1%likely range 93.8% to 98.7%, 110 answers
Needs met94.4%likely range 81.5% to 98.5%, 107 answers97.3%likely range 94.1% to 98.8%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.6%likely range 82.4% to 97.1%, 54 patients95.5%likely range 78.2% to 99.2%, 22 patients
Children at 18 months93.8%likely range 83.2% to 97.9%, 48 patients92.6%likely range 76.6% to 97.9%, 27 patients
Children at 5 years85.4%likely range 72.8% to 92.8%, 48 patients82.4%likely range 59.0% to 93.8%, 17 patients
Women aged 25 to 4948.8%likely range 46.7% to 50.9%, 2,201 patients58.0%likely range 55.1% to 60.9%, 1,132 patients
Women aged 50 to 6472.3%likely range 68.7% to 75.6%, 639 patients72.3%likely range 65.5% to 78.2%, 188 patients
Facts (NHS England, not part of the grade)
Registered patients12,419August 20265,769August 2026
Primary care networkOxford Central PCNOxford Central PCN
Phone01865 31181101865 242657
Friends and Family Test (its own feedback)97.9% good or very good284 answers, June 202696.0% good or very good25 answers, June 2026
Appointments (one month)4,112 in August 2026Same day 46.3%; face to face 54.9%1,410 in August 2026Same day 49.6%; face to face 50.1%
Antibiotic items per STAR-PU (one year)0.47England 0.74, April 2025 to March 20260.37England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.5 qualified permanent6.5 including trainees and locums1,911 patients per permanent GP2.3 qualified permanent2.3 including trainees and locums2,565 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences