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Northfield Medical Centre vs Hazelmere Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Northfield Medical Centre and Hazelmere Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureNorthfield Medical CentreLE8 4NSHazelmere Medical CentreLE8 4DN
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade89.1likely range 81.3 to 92.7103 survey answers80.8likely range 75.6 to 85.0104 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good91.9%likely range 80.8% to 96.8%, 103 answers80.0%likely range 72.7% to 85.8%, 104 answers
Access (mean of the two below)82.5%likely range 79.2% to 85.2%82.6%likely range 78.4% to 85.8%
Appointments within two weeks of booking92.0%likely range 87.6% to 95.0%, 3,198 appointments90.2%likely range 84.3% to 94.1%, 2,181 appointments
Calls answered by the practice72.9%likely range 67.9% to 77.4%, 7,017 calls74.9%likely range 69.0% to 80.0%, 5,002 calls
More survey questions (not part of the grade)
Getting through on the phone67.0%likely range 52.6% to 78.7%, 99 answers56.6%likely range 48.3% to 64.5%, 103 answers
Reception and admin team95.2%likely range 85.0% to 98.6%, 101 answers78.8%likely range 71.4% to 84.7%, 104 answers
Having a preferred professional23.6%likely range 13.8% to 37.3%, 102 answers27.4%likely range 20.8% to 35.2%, 105 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step84.6%likely range 71.6% to 92.2%, 99 answers80.5%likely range 73.0% to 86.3%, 99 answers
Contacting the practice80.1%likely range 66.8% to 88.9%, 103 answers73.2%likely range 65.3% to 79.9%, 101 answers
Wait for an appointment93.5%likely range 82.4% to 97.8%, 96 answers77.0%likely range 69.0% to 83.4%, 96 answers
Being listened to92.7%likely range 81.5% to 97.3%, 99 answers87.6%likely range 81.1% to 92.1%, 102 answers
Care and concern83.4%likely range 70.4% to 91.4%, 101 answers84.9%likely range 78.1% to 89.9%, 103 answers
Confidence and trust98.7%likely range 90.3% to 99.8%, 102 answers88.6%likely range 82.3% to 92.9%, 103 answers
Involvement in decisions86.9%likely range 74.3% to 93.8%, 98 answers91.3%likely range 85.3% to 95.1%, 97 answers
Needs met97.7%likely range 88.8% to 99.6%, 102 answers90.6%likely range 84.7% to 94.4%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.5%likely range 88.9% to 98.2%, 88 patients89.4%likely range 77.4% to 95.4%, 47 patients
Children at 18 months95.6%likely range 90.1% to 98.1%, 113 patients91.3%likely range 79.7% to 96.6%, 46 patients
Children at 5 years96.5%likely range 91.4% to 98.6%, 115 patients93.7%likely range 84.8% to 97.5%, 63 patients
Women aged 25 to 4980.0%likely range 78.1% to 81.7%, 1,821 patients71.3%likely range 68.5% to 73.9%, 1,066 patients
Women aged 50 to 6480.0%likely range 77.6% to 82.3%, 1,106 patients77.9%likely range 74.6% to 80.9%, 670 patients
Facts (NHS England, not part of the grade)
Registered patients12,261August 20267,179August 2026
Primary care networkSouth Blaby & Lutterworth PCNSouth Blaby & Lutterworth PCN
Phone0116 31922030116 2771666
Friends and Family Test (its own feedback)90.3% good or very good31 answers, June 202692.2% good or very good361 answers, June 2026
Appointments (one month)5,396 in August 2026Same day 50.9%; face to face 75.0%2,932 in August 2026Same day 41.4%; face to face 81.7%
Antibiotic items per STAR-PU (one year)0.77England 0.74, April 2025 to March 20260.70England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.0 qualified permanent9.2 including trainees and locums2,044 patients per permanent GP3.1 qualified permanent6.2 including trainees and locums2,331 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences