Torridge · Compare
Northam Surgery vs Bideford Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Northam Surgery and Bideford Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Northam SurgeryEX39 1AZ | Bideford Medical CentreEX39 3AF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 88.3likely range 78.2 to 93.4106 survey answers | 82.5likely range 69.2 to 90.0105 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 87.7%likely range 73.3% to 94.9%, 106 answers | 81.2%likely range 62.2% to 91.9%, 105 answers |
| Access (mean of the two below) | 89.7%likely range 86.1% to 91.9% | 85.4%likely range 82.0% to 88.0% |
| Appointments within two weeks of booking | 95.3%likely range 89.5% to 98.0%, 1,626 appointments | 95.9%likely range 92.2% to 97.9%, 3,029 appointments |
| Calls answered by the practice | 84.0%likely range 79.8% to 87.4%, 7,503 callsClearly higher | 74.7%likely range 69.1% to 79.6%, 5,522 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 88.8%likely range 73.7% to 95.7%, 97 answers | 66.5%likely range 45.4% to 82.6%, 90 answers |
| Reception and admin team | 91.6%likely range 77.7% to 97.1%, 101 answers | 88.0%likely range 69.7% to 95.9%, 102 answers |
| Having a preferred professional | 44.3%likely range 29.3% to 60.4%, 104 answers | 53.9%likely range 35.2% to 71.5%, 106 answers |
| Seeing your preferred professional | 46.7%likely range 26.2% to 68.4%, 53 answers | 44.9%likely range 21.1% to 71.2%, 49 answers |
| Knowing the next step | 91.0%likely range 76.9% to 96.8%, 101 answers | 83.0%likely range 64.0% to 93.1%, 103 answers |
| Contacting the practice | 83.7%likely range 68.3% to 92.4%, 103 answers | 84.2%likely range 65.6% to 93.7%, 106 answers |
| Wait for an appointment | 67.5%likely range 50.7% to 80.8%, 100 answers | 81.9%likely range 62.0% to 92.6%, 96 answers |
| Being listened to | 91.6%likely range 78.0% to 97.1%, 104 answers | 93.8%likely range 77.2% to 98.6%, 103 answers |
| Care and concern | 89.8%likely range 75.7% to 96.1%, 104 answers | 93.0%likely range 76.1% to 98.2%, 103 answers |
| Confidence and trust | 94.1%likely range 81.4% to 98.3%, 105 answers | 96.8%likely range 81.6% to 99.5%, 104 answers |
| Involvement in decisions | 99.4%likely range 88.7% to 100.0%, 99 answers | 97.4%likely range 81.7% to 99.7%, 99 answers |
| Needs met | 93.3%likely range 80.1% to 98.0%, 104 answers | 95.9%likely range 80.1% to 99.3%, 103 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.4%likely range 81.5% to 95.3%, 73 patients | 90.1%likely range 83.1% to 94.4%, 111 patients |
| Children at 18 months | 92.6%likely range 84.8% to 96.6%, 81 patients | 89.4%likely range 82.8% to 93.7%, 123 patients |
| Children at 5 years | 87.2%likely range 78.5% to 92.7%, 86 patients | 91.0%likely range 84.9% to 94.8%, 133 patients |
| Women aged 25 to 49 | 73.2%likely range 70.9% to 75.3%, 1,602 patients | 77.5%likely range 75.6% to 79.3%, 1,988 patients |
| Women aged 50 to 64 | 75.8%likely range 73.5% to 78.0%, 1,394 patients | 79.7%likely range 77.6% to 81.7%, 1,436 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,280August 2026 | 15,165August 2026 |
| Primary care network | Torridge PCN | Torridge PCN |
| Phone | 01237 474994 | 01237 476363 |
| Friends and Family Test (its own feedback) | 95.2% good or very good442 answers, June 2026 | 97.6% good or very good422 answers, June 2026 |
| Appointments (one month) | 5,303 in August 2026Same day 28.7%; face to face 72.4% | 6,523 in August 2026Same day 26.7%; face to face 69.7% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.77England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.2 qualified permanent10.0 including trainees and locums1,840 patients per permanent GP | 9.2 qualified permanent11.3 including trainees and locums1,653 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.