Redcar and Cleveland · Compare
Normanby Medical Centre vs South Grange Medical Group Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Normanby Medical Centre and South Grange Medical Group Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Normanby Medical CentreTS6 6TD | South Grange Medical Group PracticeTS6 9QG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.7likely range 58.2 to 86.3121 survey answers | 81.5likely range 67.7 to 89.4107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.4%likely range 49.5% to 89.6%, 121 answers | 80.3%likely range 60.6% to 91.5%, 107 answers |
| Access (mean of the two below) | 78.5%likely range 76.2% to 80.5% | 84.2%likely range 81.7% to 86.1%Clearly higher |
| Appointments within two weeks of booking | 87.4%likely range 84.1% to 90.1%, 7,120 appointments | 93.2%likely range 89.4% to 95.7%, 3,785 appointments |
| Calls answered by the practice | 69.5%likely range 66.3% to 72.4%, 18,108 calls | 75.1%likely range 71.9% to 78.0%, 15,976 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.3%likely range 12.1% to 53.2%, 120 answers | 53.8%likely range 34.3% to 72.2%, 103 answers |
| Reception and admin team | 79.0%likely range 54.3% to 92.3%, 121 answers | 92.8%likely range 75.2% to 98.2%, 105 answers |
| Having a preferred professional | 27.2%likely range 11.4% to 52.0%, 121 answers | 35.2%likely range 19.3% to 55.3%, 107 answers |
| Seeing your preferred professional | 22.3%likely range 3.9% to 67.0%, 35 answers | 36.9%likely range 12.6% to 70.4%, 34 answers |
| Knowing the next step | 83.2%likely range 58.4% to 94.6%, 118 answers | 76.4%likely range 56.1% to 89.1%, 104 answers |
| Contacting the practice | 64.6%likely range 40.1% to 83.3%, 120 answers | 72.8%likely range 52.6% to 86.6%, 106 answers |
| Wait for an appointment | 77.9%likely range 51.2% to 92.2%, 105 answers | 73.7%likely range 52.7% to 87.6%, 98 answers |
| Being listened to | 86.5%likely range 62.2% to 96.2%, 119 answers | 90.6%likely range 72.4% to 97.3%, 105 answers |
| Care and concern | 83.5%likely range 58.8% to 94.7%, 119 answers | 90.4%likely range 72.0% to 97.2%, 104 answers |
| Confidence and trust | 90.5%likely range 66.6% to 97.8%, 117 answers | 87.6%likely range 68.7% to 95.8%, 105 answers |
| Involvement in decisions | 85.6%likely range 60.0% to 95.9%, 110 answers | 91.3%likely range 72.2% to 97.7%, 96 answers |
| Needs met | 86.4%likely range 62.0% to 96.1%, 119 answers | 85.4%likely range 66.3% to 94.6%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.4%likely range 83.8% to 91.8%, 249 patients | 87.8%likely range 82.1% to 91.9%, 172 patients |
| Children at 18 months | 83.7%likely range 78.8% to 87.6%, 270 patients | 90.4%likely range 85.3% to 93.8%, 187 patients |
| Children at 5 years | 81.8%likely range 76.8% to 85.9%, 275 patients | 92.9%likely range 87.7% to 96.0%, 155 patients |
| Women aged 25 to 49 | 70.7%likely range 69.3% to 72.1%, 4,107 patients | 73.4%likely range 71.6% to 75.1%, 2,562 patients |
| Women aged 50 to 64 | 72.1%likely range 70.3% to 73.9%, 2,340 patients | 74.5%likely range 72.0% to 76.9%, 1,260 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 26,399August 2026 | 15,918August 2026 |
| Primary care network | Eston PCN | Eston PCN |
| Phone | 01642 511660 | 01642 467001 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 96.0% good or very good378 answers, June 2026 |
| Appointments (one month) | 13,007 in August 2026Same day 38.7%; face to face 82.3% | 7,913 in August 2026Same day 36.2%; face to face 76.3% |
| Antibiotic items per STAR-PU (one year) | 1.13England 0.74, April 2025 to March 2026 | 1.23England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.3 qualified permanent9.2 including trainees and locums3,160 patients per permanent GP | 5.3 qualified permanent9.1 including trainees and locums3,033 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.