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Nightingale Valley Practice vs Birchwood Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Nightingale Valley Practice and Birchwood Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureNightingale Valley PracticeBS4 4HUBirchwood Medical PracticeBS4 4HU
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade70.6likely range 62.2 to 76.8106 survey answers75.3likely range 70.4 to 79.3106 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good78.0%likely range 66.0% to 86.7%, 106 answers80.0%likely range 73.4% to 85.4%, 106 answers
Access (mean of the two below)53.3%likely range 49.3% to 57.2%64.1%likely range 58.7% to 68.9%Clearly higher
Appointments within two weeks of booking59.7%likely range 53.9% to 65.2%, 4,340 appointments72.0%likely range 63.7% to 79.0%, 1,993 appointments
Calls answered by the practice46.8%likely range 41.4% to 52.4%, 6,505 calls56.1%likely range 49.3% to 62.7%, 4,323 calls
More survey questions (not part of the grade)
Getting through on the phone27.9%likely range 17.7% to 41.0%, 97 answers54.6%likely range 47.0% to 62.0%, 103 answers
Reception and admin team81.7%likely range 69.7% to 89.6%, 101 answers80.5%likely range 73.8% to 85.8%, 104 answers
Having a preferred professional27.1%likely range 17.5% to 39.5%, 107 answers41.4%likely range 34.3% to 48.9%, 106 answers
Seeing your preferred professionalNot shown: fewer than 30 answers59.0%likely range 47.0% to 70.1%, 43 answers
Knowing the next step83.8%likely range 72.2% to 91.1%, 103 answers82.1%likely range 75.7% to 87.2%, 106 answers
Contacting the practice57.3%likely range 44.7% to 69.0%, 107 answers70.5%likely range 63.3% to 76.8%, 107 answers
Wait for an appointment59.0%likely range 45.4% to 71.3%, 93 answers48.1%likely range 40.2% to 56.1%, 93 answers
Being listened to91.0%likely range 80.8% to 96.0%, 103 answers84.5%likely range 78.2% to 89.3%, 102 answers
Care and concern91.3%likely range 81.2% to 96.2%, 104 answers88.9%likely range 83.1% to 92.8%, 102 answers
Confidence and trust92.8%likely range 83.2% to 97.1%, 104 answers92.6%likely range 87.5% to 95.7%, 101 answers
Involvement in decisions91.4%likely range 81.0% to 96.4%, 97 answers92.4%likely range 87.1% to 95.6%, 97 answers
Needs met91.8%likely range 81.6% to 96.6%, 99 answers90.8%likely range 85.4% to 94.3%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.9%likely range 84.8% to 94.7%, 132 patients93.8%likely range 87.8% to 97.0%, 113 patients
Children at 18 months91.0%likely range 84.2% to 95.0%, 111 patients86.8%likely range 79.9% to 91.6%, 129 patients
Children at 5 years85.3%likely range 78.1% to 90.4%, 129 patients86.2%likely range 79.0% to 91.2%, 123 patients
Women aged 25 to 4971.3%likely range 69.7% to 72.9%, 2,936 patients73.4%likely range 71.5% to 75.3%, 2,083 patients
Women aged 50 to 6473.5%likely range 70.9% to 75.9%, 1,161 patients73.1%likely range 69.5% to 76.5%, 603 patients
Facts (NHS England, not part of the grade)
Registered patients14,533August 20268,828August 2026
Primary care networkConnexus PCNConnexus PCN
Phone0117 33043000117 3304223
Friends and Family Test (its own feedback)89.7% good or very good262 answers, June 202693.5% good or very good77 answers, June 2026
Appointments (one month)5,175 in August 2026Same day 29.8%; face to face 71.7%3,119 in August 2026Same day 26.5%; face to face 57.3%
Antibiotic items per STAR-PU (one year)0.51England 0.74, April 2025 to March 20260.52England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.6 qualified permanent8.3 including trainees and locums2,206 patients per permanent GP3.4 qualified permanent4.3 including trainees and locums2,570 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences