Westminster · Compare
Newton Medical Centre vs The Westbourne Green Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Newton Medical Centre and The Westbourne Green Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Newton Medical CentreW2 5LT | The Westbourne Green SurgeryW2 5ES |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.6likely range 65.5 to 88.497 survey answers | 84.0likely range 79.7 to 86.890 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.9%likely range 60.4% to 93.0%, 97 answers | 84.0%likely range 79.7% to 87.5%, 90 answers |
| Access (mean of the two below) | 77.4%likely range 74.4% to 79.8% | 83.9%likely range 73.7% to 88.1% |
| Appointments within two weeks of booking | 98.6%likely range 95.3% to 99.6%, 2,348 appointments | 93.4%likely range 83.2% to 97.6%, 778 appointments |
| Calls answered by the practice | 56.0%likely range 51.1% to 60.8%, 8,240 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.6%likely range 46.0% to 84.9%, 91 answers | 70.7%likely range 65.4% to 75.4%, 83 answers |
| Reception and admin team | 87.6%likely range 66.8% to 96.1%, 96 answers | 88.7%likely range 84.9% to 91.7%, 88 answers |
| Having a preferred professional | 34.5%likely range 17.6% to 56.5%, 95 answers | 31.2%likely range 26.5% to 36.4%, 89 answers |
| Seeing your preferred professional | 67.2%likely range 35.2% to 88.5%, 43 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 89.6%likely range 69.1% to 97.1%, 95 answers | 84.5%likely range 80.1% to 88.0%, 84 answers |
| Contacting the practice | 78.2%likely range 56.2% to 90.9%, 95 answers | 84.8%likely range 80.5% to 88.3%, 86 answers |
| Wait for an appointment | 84.7%likely range 62.8% to 94.8%, 91 answers | 58.7%likely range 52.9% to 64.3%, 75 answers |
| Being listened to | 97.1%likely range 79.1% to 99.7%, 95 answers | 88.4%likely range 84.4% to 91.5%, 83 answers |
| Care and concern | 91.3%likely range 71.1% to 97.8%, 94 answers | 82.7%likely range 78.1% to 86.5%, 83 answers |
| Confidence and trust | 97.1%likely range 79.1% to 99.7%, 95 answers | 93.8%likely range 90.4% to 96.0%, 78 answers |
| Involvement in decisions | 99.0%likely range 81.1% to 100.0%, 89 answers | 91.0%likely range 87.1% to 93.8%, 75 answers |
| Needs met | 92.1%likely range 72.1% to 98.1%, 94 answers | 90.1%likely range 86.4% to 93.0%, 83 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.5%likely range 76.0% to 90.4%, 97 patients | 80.0%likely range 62.7% to 90.5%, 30 patients |
| Children at 18 months | 75.3%likely range 65.8% to 82.8%, 97 patients | 69.2%likely range 42.4% to 87.3%, 13 patients |
| Children at 5 years | 59.3%likely range 49.8% to 68.1%, 108 patients | 61.3%likely range 43.8% to 76.3%, 31 patients |
| Women aged 25 to 49 | 44.2%likely range 42.6% to 45.8%, 3,860 patients | 54.8%likely range 50.9% to 58.7%, 633 patients |
| Women aged 50 to 64 | 64.0%likely range 61.0% to 67.0%, 987 patients | 73.5%likely range 68.3% to 78.2%, 302 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,405August 2026 | 3,201August 2026 |
| Primary care network | Regent Health PCN | Regent Health PCN |
| Phone | 020 72294578 | 02034 056580 |
| Friends and Family Test (its own feedback) | 90.7% good or very good54 answers, June 2026 | 87.5% good or very good8 answers, June 2026 |
| Appointments (one month) | 4,366 in August 2026Same day 56.6%; face to face 81.3% | 2,085 in August 2026Same day 48.4%; face to face 73.8% |
| Antibiotic items per STAR-PU (one year) | 0.51England 0.74, April 2025 to March 2026 | 0.25England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent3.6 including trainees and locums5,194 patients per permanent GP | 0.4 qualified permanent0.4 including trainees and locums |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.