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Newsome Surgery Limited vs Lockwood Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Newsome Surgery Limited and Lockwood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureNewsome Surgery LimitedHD4 6JELockwood SurgeryHD1 3XH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade71.1likely range 64.4 to 76.889 survey answers73.9likely range 70.1 to 76.8112 survey answers
Label (against the England average)No labelNo label
Patients who describe the practice as good66.1%likely range 57.0% to 74.1%, 89 answers66.9%likely range 62.5% to 71.0%, 112 answers
Access (mean of the two below)82.5%likely range 76.0% to 86.1%90.2%likely range 82.8% to 90.5%
Appointments within two weeks of booking94.9%likely range 84.0% to 98.5%, 664 appointments99.7%likely range 92.3% to 100.0%, 758 appointments
Calls answered by the practice70.0%likely range 62.9% to 76.3%, 3,712 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone48.4%likely range 39.2% to 57.6%, 86 answers61.0%likely range 56.4% to 65.4%, 107 answers
Reception and admin team75.7%likely range 67.1% to 82.6%, 89 answers77.5%likely range 73.4% to 81.1%, 107 answers
Having a preferred professional38.1%likely range 29.7% to 47.4%, 88 answers29.3%likely range 25.4% to 33.6%, 110 answers
Seeing your preferred professionalNot shown: fewer than 30 answers41.3%likely range 32.9% to 50.3%, 30 answers
Knowing the next step75.8%likely range 66.9% to 82.8%, 85 answers89.3%likely range 86.1% to 91.9%, 106 answers
Contacting the practice59.7%likely range 50.4% to 68.3%, 88 answers66.2%likely range 61.8% to 70.4%, 110 answers
Wait for an appointment62.7%likely range 53.2% to 71.3%, 83 answers46.9%likely range 42.1% to 51.7%, 97 answers
Being listened to69.6%likely range 60.4% to 77.4%, 86 answers78.4%likely range 74.3% to 81.9%, 108 answers
Care and concern67.7%likely range 58.5% to 75.7%, 86 answers80.6%likely range 76.6% to 84.0%, 106 answers
Confidence and trust79.9%likely range 71.5% to 86.3%, 87 answers85.7%likely range 82.1% to 88.7%, 105 answers
Involvement in decisions79.0%likely range 70.3% to 85.7%, 82 answers86.3%likely range 82.7% to 89.2%, 103 answers
Needs met76.6%likely range 67.9% to 83.5%, 87 answers85.3%likely range 81.7% to 88.3%, 106 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months83.6%likely range 72.4% to 90.8%, 61 patients87.9%likely range 72.7% to 95.2%, 33 patients
Children at 18 months75.9%likely range 63.1% to 85.4%, 54 patients80.0%likely range 62.7% to 90.5%, 30 patients
Children at 5 years78.9%likely range 68.0% to 86.8%, 71 patients80.6%likely range 65.0% to 90.2%, 36 patients
Women aged 25 to 4964.4%likely range 61.2% to 67.5%, 893 patients61.1%likely range 57.4% to 64.7%, 676 patients
Women aged 50 to 6469.2%likely range 64.9% to 73.1%, 483 patients65.8%likely range 61.0% to 70.2%, 403 patients
Facts (NHS England, not part of the grade)
Registered patients5,691August 20264,054August 2026
Primary care networkViaduct Care PCNViaduct Care PCN
Phone01484 51411801484 421580
Friends and Family Test (its own feedback)No results for June 202675.0% good or very good72 answers, June 2026
Appointments (one month)2,112 in August 2026Same day 32.6%; face to face 74.1%3,443 in August 2026Same day 34.5%; face to face 76.9%
Antibiotic items per STAR-PU (one year)0.64England 0.74, April 2025 to March 20260.91England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.0 qualified permanent5.4 including trainees and locums2,880 patients per permanent GP3.1 qualified permanent3.1 including trainees and locums1,303 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences