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New Street & Netherton Group Practice vs Crosland Moor Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

New Street & Netherton Group Practice and Crosland Moor Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureNew Street & Netherton Group PracticeHD3 4LBCrosland Moor SurgeryHD4 5RX
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade81.3likely range 73.3 to 86.488 survey answers80.6likely range 75.6 to 84.576 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good83.9%likely range 72.7% to 91.1%, 88 answers82.7%likely range 76.2% to 87.7%, 76 answers
Access (mean of the two below)74.9%likely range 70.4% to 78.5%75.7%likely range 68.4% to 81.3%
Appointments within two weeks of booking80.8%likely range 73.5% to 86.4%, 2,152 appointments77.3%likely range 65.9% to 85.7%, 1,016 appointments
Calls answered by the practice68.9%likely range 63.7% to 73.6%, 7,000 calls74.0%likely range 65.0% to 81.4%, 2,238 calls
More survey questions (not part of the grade)
Getting through on the phone75.4%likely range 62.8% to 84.7%, 83 answers77.5%likely range 70.3% to 83.4%, 72 answers
Reception and admin team92.2%likely range 82.4% to 96.7%, 85 answers80.0%likely range 73.1% to 85.4%, 75 answers
Having a preferred professional34.8%likely range 24.0% to 47.4%, 87 answers23.2%likely range 17.4% to 30.3%, 76 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step89.0%likely range 78.7% to 94.7%, 87 answers79.7%likely range 72.6% to 85.3%, 72 answers
Contacting the practice85.8%likely range 74.9% to 92.5%, 87 answers79.6%likely range 72.6% to 85.1%, 74 answers
Wait for an appointment81.6%likely range 69.9% to 89.5%, 85 answers55.6%likely range 47.4% to 63.4%, 68 answers
Being listened to83.1%likely range 71.6% to 90.5%, 86 answers83.6%likely range 77.1% to 88.6%, 75 answers
Care and concern74.3%likely range 62.0% to 83.6%, 87 answers82.6%likely range 76.0% to 87.7%, 75 answers
Confidence and trust91.4%likely range 81.6% to 96.2%, 87 answers88.4%likely range 82.3% to 92.5%, 72 answers
Involvement in decisions89.8%likely range 79.6% to 95.3%, 86 answers93.0%likely range 87.9% to 96.1%, 73 answers
Needs met91.5%likely range 81.6% to 96.3%, 86 answers92.3%likely range 87.1% to 95.5%, 75 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months94.0%likely range 86.7% to 97.4%, 83 patients71.4%likely range 54.9% to 83.7%, 35 patients
Children at 18 months88.0%likely range 79.2% to 93.3%, 83 patients70.7%likely range 55.5% to 82.4%, 41 patients
Children at 5 years92.5%likely range 85.9% to 96.2%, 107 patients72.0%likely range 58.3% to 82.5%, 50 patients
Women aged 25 to 4977.6%likely range 75.4% to 79.6%, 1,462 patients66.5%likely range 62.7% to 70.1%, 618 patients
Women aged 50 to 6483.1%likely range 80.3% to 85.6%, 776 patients74.2%likely range 69.1% to 78.7%, 318 patients
Facts (NHS England, not part of the grade)
Registered patients8,584August 20263,846August 2026
Primary care networkViaduct Care PCNViaduct Care PCN
Phone01484 65162201484 642020
Friends and Family Test (its own feedback)No results for June 202677.3% good or very good66 answers, June 2026
Appointments (one month)5,818 in August 2026Same day 48.0%; face to face 51.1%2,236 in August 2026Same day 38.4%; face to face 73.3%
Antibiotic items per STAR-PU (one year)0.84England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent5.1 including trainees and locums2,132 patients per permanent GP2.0 qualified permanent2.0 including trainees and locums1,923 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences