Wakefield · Compare
New Southgate Surgery vs Eastmoor Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
New Southgate Surgery and Eastmoor Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | New Southgate SurgeryWF1 3JQ | Eastmoor Health CentreWF1 4SD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.0likely range 59.2 to 76.1115 survey answers | 76.3likely range 73.4 to 78.5110 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 75.2%likely range 61.4% to 85.3%, 115 answers | 73.6%likely range 71.1% to 76.0%, 110 answers |
| Access (mean of the two below) | 54.2%likely range 50.8% to 57.4% | 82.4%likely range 74.8% to 87.3%Clearly higher |
| Appointments within two weeks of booking | 66.4%likely range 60.7% to 71.6%, 4,370 appointments | 87.9%likely range 76.3% to 94.2%, 799 appointmentsClearly higher |
| Calls answered by the practice | 41.8%likely range 38.1% to 45.7%, 13,703 calls | 76.9%likely range 66.9% to 84.5%, 1,802 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 45.5%likely range 32.0% to 59.6%, 111 answers | 73.5%likely range 71.0% to 75.9%, 106 answers |
| Reception and admin team | 86.7%likely range 74.3% to 93.6%, 115 answers | 92.1%likely range 90.4% to 93.4%, 110 answers |
| Having a preferred professional | 25.5%likely range 15.2% to 39.4%, 114 answers | 26.4%likely range 24.0% to 28.9%, 109 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.7%likely range 68.1% to 90.3%, 110 answers | 84.1%likely range 81.9% to 86.0%, 103 answers |
| Contacting the practice | 72.1%likely range 58.1% to 82.8%, 115 answers | 78.5%likely range 76.1% to 80.7%, 106 answers |
| Wait for an appointment | 70.4%likely range 55.3% to 82.0%, 102 answers | 87.7%likely range 85.7% to 89.5%, 99 answers |
| Being listened to | 85.0%likely range 72.0% to 92.5%, 112 answers | 91.3%likely range 89.6% to 92.7%, 106 answers |
| Care and concern | 85.9%likely range 73.0% to 93.2%, 110 answers | 86.2%likely range 84.1% to 88.0%, 105 answers |
| Confidence and trust | 89.9%likely range 78.0% to 95.8%, 112 answers | 93.7%likely range 92.1% to 94.9%, 107 answers |
| Involvement in decisions | 94.4%likely range 83.1% to 98.3%, 103 answers | 92.1%likely range 90.5% to 93.5%, 104 answers |
| Needs met | 87.6%likely range 75.1% to 94.3%, 111 answers | 91.8%likely range 90.1% to 93.2%, 104 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.1%likely range 84.8% to 95.0%, 124 patients | 87.2%likely range 74.8% to 94.0%, 47 patients |
| Children at 18 months | 90.8%likely range 84.2% to 94.8%, 119 patients | 85.4%likely range 71.6% to 93.1%, 41 patients |
| Children at 5 years | 92.8%likely range 87.5% to 95.9%, 152 patients | 85.1%likely range 72.3% to 92.6%, 47 patients |
| Women aged 25 to 49 | 70.7%likely range 68.8% to 72.4%, 2,396 patients | 57.9%likely range 53.8% to 61.9%, 568 patients |
| Women aged 50 to 64 | 76.0%likely range 73.6% to 78.2%, 1,337 patients | 61.5%likely range 54.4% to 68.2%, 187 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,825August 2026 | 2,894August 2026 |
| Primary care network | Brigantes PCN | Brigantes PCN |
| Phone | 01924 334400 | 01924 327625 |
| Friends and Family Test (its own feedback) | 82.2% good or very good135 answers, June 2026 | 74.5% good or very good47 answers, June 2026 |
| Appointments (one month) | 4,981 in August 2026Same day 37.5%; face to face 94.7% | 1,221 in August 2026Same day 39.8%; face to face 69.7% |
| Antibiotic items per STAR-PU (one year) | 0.75England 0.74, April 2025 to March 2026 | 0.94England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.6 qualified permanent9.1 including trainees and locums2,107 patients per permanent GP | 0.9 qualified permanent0.9 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.