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New Southgate Surgery vs Alverthorpe

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

New Southgate Surgery and Alverthorpe cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureNew Southgate SurgeryWF1 3JQAlverthorpeWF2 0DP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade69.0likely range 59.2 to 76.1115 survey answers71.6likely range 68.0 to 73.6110 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good75.2%likely range 61.4% to 85.3%, 115 answers63.8%likely range 61.3% to 66.1%, 110 answers
Access (mean of the two below)54.2%likely range 50.8% to 57.4%89.6%likely range 79.2% to 93.8%Clearly higher
Appointments within two weeks of booking66.4%likely range 60.7% to 71.6%, 4,370 appointments96.4%likely range 79.6% to 99.5%, 337 appointmentsClearly higher
Calls answered by the practice41.8%likely range 38.1% to 45.7%, 13,703 calls82.6%likely range 70.5% to 90.4%, 1,148 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone45.5%likely range 32.0% to 59.6%, 111 answers66.9%likely range 64.5% to 69.2%, 110 answers
Reception and admin team86.7%likely range 74.3% to 93.6%, 115 answers73.4%likely range 71.1% to 75.6%, 108 answers
Having a preferred professional25.5%likely range 15.2% to 39.4%, 114 answers39.1%likely range 36.7% to 41.6%, 109 answers
Seeing your preferred professionalNot shown: fewer than 30 answers37.6%likely range 33.6% to 41.8%, 39 answers
Knowing the next step81.7%likely range 68.1% to 90.3%, 110 answers69.4%likely range 67.0% to 71.7%, 105 answers
Contacting the practice72.1%likely range 58.1% to 82.8%, 115 answers55.5%likely range 53.0% to 58.0%, 110 answers
Wait for an appointment70.4%likely range 55.3% to 82.0%, 102 answers68.8%likely range 66.3% to 71.3%, 95 answers
Being listened to85.0%likely range 72.0% to 92.5%, 112 answers81.5%likely range 79.5% to 83.4%, 108 answers
Care and concern85.9%likely range 73.0% to 93.2%, 110 answers79.5%likely range 77.4% to 81.4%, 109 answers
Confidence and trust89.9%likely range 78.0% to 95.8%, 112 answers86.9%likely range 85.1% to 88.5%, 108 answers
Involvement in decisions94.4%likely range 83.1% to 98.3%, 103 answers86.4%likely range 84.5% to 88.1%, 103 answers
Needs met87.6%likely range 75.1% to 94.3%, 111 answers90.0%likely range 88.3% to 91.4%, 108 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.1%likely range 84.8% to 95.0%, 124 patients96.6%likely range 82.8% to 99.4%, 29 patients
Children at 18 months90.8%likely range 84.2% to 94.8%, 119 patients96.4%likely range 82.3% to 99.4%, 28 patients
Children at 5 years92.8%likely range 87.5% to 95.9%, 152 patients82.4%likely range 59.0% to 93.8%, 17 patients
Women aged 25 to 4970.7%likely range 68.8% to 72.4%, 2,396 patients77.7%likely range 73.1% to 81.7%, 358 patients
Women aged 50 to 6476.0%likely range 73.6% to 78.2%, 1,337 patients80.1%likely range 74.2% to 84.9%, 211 patients
Facts (NHS England, not part of the grade)
Registered patients13,825August 20262,388August 2026
Primary care networkBrigantes PCNBrigantes PCN
Phone01924 33440001924 372584
Friends and Family Test (its own feedback)82.2% good or very good135 answers, June 20262 answers in June 2026; shares not published below 5
Appointments (one month)4,981 in August 2026Same day 37.5%; face to face 94.7%879 in August 2026Same day 48.5%; face to face 71.1%
Antibiotic items per STAR-PU (one year)0.75England 0.74, April 2025 to March 20260.48England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.6 qualified permanent9.1 including trainees and locums2,107 patients per permanent GP1.0 qualified permanent1.0 including trainees and locums2,388 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences