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New Road Surgery vs Barnt Green Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

New Road Surgery and Barnt Green Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureNew Road SurgeryB45 9HYBarnt Green SurgeryB45 8NF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade84.6likely range 80.4 to 87.8111 survey answers84.3likely range 79.7 to 87.8118 survey answers
Label (against the England average)Clearly above the England averageClearly above the England average
Patients who describe the practice as good83.4%likely range 77.9% to 87.8%, 111 answers83.3%likely range 77.0% to 88.1%, 118 answers
Access (mean of the two below)87.1%likely range 81.8% to 90.2%86.6%likely range 82.2% to 89.7%
Appointments within two weeks of booking98.2%likely range 90.3% to 99.7%, 827 appointments97.2%likely range 92.1% to 99.0%, 1,671 appointments
Calls answered by the practice75.9%likely range 68.8% to 81.8%, 3,432 calls75.9%likely range 68.8% to 81.8%, 3,411 calls
More survey questions (not part of the grade)
Getting through on the phone69.0%likely range 62.4% to 74.9%, 108 answers76.2%likely range 69.1% to 82.0%, 114 answers
Reception and admin team96.7%likely range 93.3% to 98.4%, 110 answers93.8%likely range 89.1% to 96.6%, 116 answers
Having a preferred professional46.2%likely range 39.6% to 52.9%, 111 answers27.5%likely range 21.4% to 34.7%, 117 answers
Seeing your preferred professional62.7%likely range 51.5% to 72.6%, 42 answers31.3%likely range 20.2% to 45.0%, 36 answers
Knowing the next step92.0%likely range 87.6% to 95.0%, 109 answers94.6%likely range 90.0% to 97.1%, 116 answers
Contacting the practice88.8%likely range 83.8% to 92.4%, 111 answers86.8%likely range 81.0% to 91.1%, 118 answers
Wait for an appointment71.8%likely range 65.2% to 77.5%, 105 answers84.0%likely range 77.6% to 88.9%, 111 answers
Being listened to97.8%likely range 94.8% to 99.1%, 109 answers84.6%likely range 78.5% to 89.3%, 117 answers
Care and concern97.5%likely range 94.4% to 98.9%, 108 answers85.9%likely range 79.9% to 90.3%, 117 answers
Confidence and trust98.6%likely range 95.9% to 99.5%, 108 answers95.8%likely range 91.6% to 98.0%, 115 answers
Involvement in decisions98.2%likely range 95.3% to 99.3%, 108 answers95.3%likely range 90.9% to 97.6%, 115 answers
Needs met98.2%likely range 95.3% to 99.3%, 111 answers95.6%likely range 91.4% to 97.8%, 116 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.9%likely range 84.3% to 99.4%, 32 patients100.0%likely range 92.3% to 100.0%, 46 patients
Children at 18 months82.9%likely range 67.3% to 91.9%, 35 patients95.2%likely range 84.2% to 98.7%, 42 patients
Children at 5 years85.7%likely range 73.3% to 92.9%, 49 patients94.2%likely range 84.4% to 98.0%, 52 patients
Women aged 25 to 4978.7%likely range 75.7% to 81.4%, 780 patients81.3%likely range 78.5% to 83.8%, 832 patients
Women aged 50 to 6484.1%likely range 80.5% to 87.1%, 483 patients85.7%likely range 82.9% to 88.1%, 698 patients
Facts (NHS England, not part of the grade)
Registered patients5,032August 20266,646August 2026
Primary care networkRedditch & Bromsgrove & District PCNRedditch & Bromsgrove & District PCN
Phone0121 45335840121 4451704
Friends and Family Test (its own feedback)85.7% good or very good7 answers, June 2026100.0% good or very good9 answers, June 2026
Appointments (one month)2,700 in August 2026Same day 56.9%; face to face 60.0%3,067 in August 2026Same day 53.8%; face to face 58.4%
Antibiotic items per STAR-PU (one year)0.85England 0.74, April 2025 to March 20260.66England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.3 qualified permanent2.3 including trainees and locums2,182 patients per permanent GP3.3 qualified permanent4.8 including trainees and locums2,010 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences